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Duties * Responsible for system operations and administration of OSSs and NMSs that supports SmarTone's network surveillance and operations * Assist in system administration activities and in-house programming development * Liaise with vendo

Programmer (EO-NP)

SmarTone
China
Not Specified

Duties * Extend and monitor existing data pipeline workflow written in Apache Airflow. * Administer analytics database cluster * Build Site Performance Diagnostics system using Machine Learning * Develop Automation Tools for Network Opera

Duties * Pre-sales: assist in qualifying sales leads from a technical standpoint * Post-sales - work closely with the technical support team to resolve customer's technical issues such as technology installation, configuration, and troubleshoot

Duties * Assist in formulating product and service strategies, marketing offers, and implement new service launch * Identify and develop new business opportunities * Responsible on day-to-day operations, including data mining and analysis, s

Duties * Implementing the operations and maintenance support for RAN system * Liaison with vendor to conduct the test and verification for effective procedures on system changes works * Perform the software and hardware upgrade of RAN & asso

Duties * Perform network & capacity planning and system dimensioning of core network * Perform capacity expansion, acceptance of new platforms, commissioning and deployment in core network * Plan and implement of network change requests *

Duties * Promote Mobile, Fixed and Information and Communication Technologies (ICT) Solutions to corporate clients * Explore and develop enterprise solutions to fit the business needs of corporate clients * Develop sales leads, identify cust

Duties * Lead point of contact for Business operation, Business Intelligence and data visualization related projects raised by BUs * Liaise with BUs on exploration, collection and document the business requirements and processes * Facilitate

Duties * Be an outdoor ambassador to promote Prepaid Card Services * Answer enquiries and provide quality services to customers Requirements * Experience in telecom industry / selling experience is an advantage * Filipino / Indonesian l

Engineer, Radio Planning (EO-E-RP)

SmarTone
China
2-5 years

Duties * Perform mobile network planning & implementation * Support radio network performance monitoring * Perform radio network optimization Requirements * Bachelor degree in Electronic / Telecommunication / Information or equivalent

Network Engineer (BM - E-NE)

SmarTone
China
3-6 years

Duties * Responsible for handling internal and external technical support requests for different enterprise system and network solutions * Provide support to internal & external customers via phone calls and emails * Set up, configure, troub

Duties * Responsible for full project lifecycle with vendor management * Define project scope and communicate effectively to cross functional team * Develop, track and update project status using appropriate project management techniques and

門市營業主任 (RBD-SE)

SmarTone
China
Not Specified

Duties * 負責推廣公產務 * 解答種查詢(如產, 務, 收費事宜) Requirements * 中五或以上 * 具3年銷售客戶務經驗 * 具電訊產電腦知識

Operations Officer (SOS-OO)

SmarTone
China
3-6 years

Duties * Drive and work closely with the internal departments to ensure smooth implementation of marketing programs / frontline logistics * Design offer / frontline logistics by liaise with technical teams on system logic requirement * Assis

Duties * Gather & analyze business requirements and propose sound solution * Lead team members for business application design and implementation * Coordinate with internal application teams, business users and/or external vendors to ensure

Duties * Test mobile devices and CPE to ensure their configuration, operation, and capabilities work efficiently in our network * Work with device manufacturers and engineering departments to test and optimize devices in our network * Produc

Duties * Data analytics on network quality assurance * Identify the problematic locations and provided solution to ensure network quality * Evolve performance management tools with machine learning/ Al * Improve the accuracy in detecting

Engineer, Transport Network (EO-ETN)

SmarTone
China
2-5 years

Duties * Operate and manage a transport network for core/access mobile network * Assist supervisor in network acceptance, cutover execution and network upgrade * Perform day-to-day provisioning/maintenance activities and backup of critical s

Duties * Provide full range of account services proactively to premium corporate clients * Handle enquiries from customers, liaise with related parties for follow up actions and handle account related aftersales services in a professional manne

Duties * Conduct pre-sales and consultant activities * Drive Information and Communication Technologies (ICT) Solution sales to meet departmental target via professional consultancy * Understand and translate business and functional requirem

Duties * Work with SIM manufacturers and related departments to manage and further enhance the SIM card/SIM capabilities * Review, modify, develop and validate SIM card configurations as per best practices and requirements * Secure product s

門市銷售助 (RBD-ASE)

SmarTone
China
Not Specified

Duties * 負責推廣公產務 * 解答種查詢(如產, 務, 收費事宜) * 工作地點 : 港新界門市 Requirements * 中五或以上 * 具1年銷售客戶務經驗 * 具基本電訊產電腦知識 * 利 : 月底薪連津貼約$15,000 , 天工作8時+1時食飯時間 , 月休日6天

Duties * Engage in the whole SDLC from business requirements gathering, analysis of existing system workflow, system design and implementation, assist users in UAT and production roll out * Provide ongoing system enhancements and support to ens

Customer Care Specialist (CS-CCS)

SmarTone
China
2-5 years

Duties * Handle customer feedback & complaints in written/verbal format * Responsible for case investigation * Establish good customer relationship by providing professional customer care services * Handle ad hoc assignments and other dut

Duties * Works with end users to elicit high-level requirements and capture business needs * Formulate the business requirements for BI tools (e.g. reporting or dashboard) * Assist and support end users to develop dashboards and create repor

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