• Communicate and coordinate with the customer and the users for Production support & Requirement gathering on Scheme Merge. • Coordinate with the offshore team in order to ensure whether the deliverables are following the quality criteria.
The On-Site Service Technician provides technical support to customers through electronic dispatching, performing preventive, corrective maintenance, working with all levels of PC, AV and Network techno and helping manage the customer relationship.
Working Knowledge of multiple software quality and testing metrics and methodologies (Waterfall, Agile) and a data driven approach to evaluating the health of projects and applications. · Defining the Test Strategy, Test plan, Traceability Matrix and