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Field Service Engr II,Tianjin,HPS,PMT

Honeywell
China Tianjin
Not Specified

Join a team recognized for leadership, innovation and diversity Achieve the development of on-site installation, servicing and repair processes of complex equipment and systems. You will provide technical presentations to an audience of customers, o

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Job Description: What You'll Be Doing * Extensive understanding of pricing programs and models within the electronics industry. * Prepare comprehensive internal quarterly business reviews, presenting strategic plans and implementation steps to

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Channel Manager

GE Healthcare
Sichuan China
5-8 years

Job Description Summary Responsible for the management and development of distributor relationships. The objective is to achieve targeted sales and profit objectives from a defined business territory/key customer group, in accordance with the Country

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Cust Exp Manager,Tianjin,PMT,HPS

Honeywell
China Tianjin
Not Specified

Launch innovations in nearly every commercial and defense aircraft platform Manage a team of customer service representatives to ensure all customer needs and expectations are met. You will coordinate the response to inbound customer calls and email

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Account Manager

Arrow Electronics India Private Limited
China Beijing
4-7 years

Job Description: We are looking for an to join our component business. This role will develop all key relationships to ensure strong foundation for solution selling. Maintain and promote relationships with customer contacts who may be determining sh

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Channel Manager

GE Healthcare
China Guizhou
5-8 years

Job Description Summary Customer facing staff responsible for winning business Executes standard sales tasks and typically subject to instructions and work routines. There is latitude to rearrange the sequence to complete task/duties based on changin

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Field Service Engr I,tianjin,HPS,PMT

Honeywell
China Tianjin
Not Specified

Support the development of on-site installation, servicing and repair processes of complex equipment and systems. You will provide technical presentations to an audience of customers, other industry peers and competitors. You will support revision an

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Field Sales Engineer

Arrow Electronics India Private Limited
China Beijing
4-7 years

Job Description: We are looking for a to join our component business. This role will develop all key relationships to ensure strong foundation for solution selling. Maintain and promote relationships with customer contacts who may be determini

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Channel Manager

GE Healthcare
China Heilongjiang
5-8 years

Job Description Summary Responsible for the management and development of distributor relationships. The objective is to achieve targeted sales and profit objectives from a defined business territory/key customer group, in accordance with the Country

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Channel Manager

GE Healthcare
China Shanxi
5-8 years

Job Description Summary Responsible for the management and development of distributor relationships. The objective is to achieve targeted sales and profit objectives from a defined business territory/key customer group, in accordance with the Country

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Job Description: What You'll Be Doing * Closely contact with R&D engineer of key customers, have a deep understanding of customer applications and systems. * Provide field technical promotion/training to customer and manage design in

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Field Sales Engineer

Arrow Electronics India Private Limited
China Shanghai
4-7 years

Job Description: We are looking for a to join our component business. This role will develop all key relationships to ensure strong foundation for solution selling. Maintain and promote relationships with customer contacts who may be dete

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Channel Manager

GE Healthcare
China Fujian
5-8 years

Job Description Summary Responsible for the management and development of distributor relationships. The objective is to achieve targeted sales and profit objectives from a defined business territory/key customer group, in accordance with the Country

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Customer Service Officer

Arrow Electronics India Private Limited
China Guangdong
1-4 years

Job Description: What You'll Be Doing * Responsible for the Order to Invoice Process including: order entry & maintenance & follow up inbound customer order management, shipping arrangement & related documents. Payment follow up. * P

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Job Description: What You'll Be Doing * Responsible for the Order to Invoice Process including: order entry & maintenance & follow up inbound customer order management, shipping arrangement & related documents. Payment follow up. * P

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Advanced Field Service Engr,Xian,PMT,HPS

Honeywell
China Shaanxi
Not Specified

Improve business and family comfort, protection and productivity Drive the development of on-site installation, servicing and repair processes of complex equipment and systems. You will provide technical presentations to an audience of customers, ot

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Account Manager

Arrow Electronics India Private Limited
China Guangdong
4-7 years

Job Description: Principal Accountabilities . Define critical markets and new customers in the assigned sales territory, plan strategy and develop all key relationships to ensure strong foundation for solution selling. Maintain and promote relations

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Field Sales Engineer

Arrow Electronics India Private Limited
China Guangdong
4-7 years

Job Description: We are looking for a to join our component business. The location of this role is Shenzhen, China. This role will develop all key relationships to ensure strong foundation for solution selling. Maintain and promote relati

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Quote Specialist

Arrow Electronics India Private Limited
China Guangdong
2-5 years

Job Description: What You'll Be Doing * Handle request for Quotation from sales team. * Negotiate pricing support from suppliers. * Expedite local deliveries for critical incidents. * Maintain supplier quote, DPA/SPR/

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Job Description: What You'll Be Doing * Closely contact with R&D engineer of key customers, have a deep understanding of customer applications and systems. * Provide field technical promotion/training to customer and manage design

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Lead Accounting Analyst

GE Healthcare
China Shanghai
7-10 years

Job Description Summary Responsible for driving technical accounting compliance, financial and operational internal controls, process simplification, and operational excellence to deliver accurate actual financial reporting and analysis. In-depth und

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Accounting Manager

GE Healthcare
China Shanghai
7-10 years

Job Description Summary Responsible for driving technical accounting compliance, financial and operational internal controls, process simplification, and operational excellence to deliver accurate actual financial reporting and analysis. In-depth und

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DESCRIPTION

Job summary
AMAZON has built a reputation for excellence with most recent examples being named #5 most admired company in the US, #2 most innovative, and #1 in Customer Service. Amazon's technology business is carrying on that tradition

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YOU TACKLE FOR QUALITY AND GREAT SERVICE. THIS WILL IMPROVE THE LIFE OF OUR CUSTOMERS. Would you like to become part of the world's most international company A company that pioneered cross-border express delivery in 1969 and is now active in mor

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Overseas Game VIP Operations

Byte Dance
China
2-5 years

Responsibilities 1. For different Player characteristics of countries and regions, output a variety of VIP service plans, and improve the retention and payment of core paying players in overseas games 2. Conduct research on VIP services of popular ov

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Customer Service Job Vacancies

Customer service is one of the most important department for any product or service-based organization. In almost every Industry, the customer service executives act as the mediators between the customer and the company. They make sure to resolve the problems with the services and products of the company and are usually the only point of contact for the customers.

The Job role of a customer service executive is quite comprehensive and requires utter patience level. These professionals are the front face for customers and are the ones who make the image of the company in their minds. So, if you are the one who has good command over communication skills and are polite enough to handle people all day long then this is the perfect profession for you. To help you make your decision better, here is complete guide about this profession.


What are the educational requirements to get a customer service job?

This is a dynamic job role and needs the employee to have potential for efficient communication and patience. Although, this is a very important job role but there are no set criteria for educational qualifications. To be a customer service executive a candidate may take-up any degree of graduation if he or she wants to work for international companies and if he or she wants to work with domestic organizations then can start his or her professional journey after class 12th board examinations.

This job gives complete flexibility to the potential candidates and expects them to polish their communication, dedication, focus and to have a short learning curve. So, to be a customer service associate one needs to work more on his or her technical and soft skills.


What is the scope of customer service jobs?

Customer service is an important function as most companies spend time, energy and cost in manager their pre after sales services. This profession has good scope in growing countries like India. According reports, customer service will be at its peak in year 2026.

India itself is a big consumer market and to handle such crucial queries these companies are on a constant look out to hire the best professionals who may handle their customers diligently which will help to form better image in market. So, this is the right time to step in this career.


What are the job responsibilities in a customer service job?

  • Customer service executive answer customer calls professionally to provide information about products and services, cancel or take orders, or register details of complaints.
  • Provide chat service, e-mail service and backed work.
  • Maintain records of customer communications and dealings, copy details of questions, grievances, and comments, as well as actions taken. Process forms, orders and applications.
  • Follow up to confirm that requests are passed and actions are taken for customers.
  • Mention unresolved customer complaints or different requests to particular departments for further actions.


Which tools can help you to take-up customer service jobs?

  • CRM software (Customer relationship management): Telemation e-CRM, Blackbaud The Raiser's Edge, Salesforce software, Austin Logistics Call Tech.
  • Query software and database interface: Oracle software, Data entry software, Microsoft Access, Customer service knowledge Electronic mailing system: IBM Notes, Microsoft Exchange Server, Astute Solutions PowerCenter, Microsoft Outlook.
  • ERP software (Enterprise resource planning): Oracle JD Edwards EnterpriseOne, Microsoft Dynamics, SAP, Intuit QuickBooks Enterprise Solutions.

 

What are the skills required for a customer service job?

  • Active listening: To understand customers on calls, emails and chats it is important for candidates to have active listening skills. This will help them to focus on the minute details that the customer provided and will make the process error free.
  • Polite communication: Politeness while speaking on call, chat or email is very important in this profession the candidates who wants to get this job should have polite way of speaking both in oral and written form of communication.
  • Proactive service orientation: The service professional should be proactive in helping customers. This will create better image of company in customers mind.
  • Reading comprehension: Understanding written communication and paragraphs in emails and backend documents related to work.
  • Critical thinking: Using rational understanding and reasoning to recognise the strengths and weaknesses of substitute solutions, deductions or approaches to solve problems.


What salary one may expect in a customer service job?

  • As an entry-level Customer Service Representative (CSR) with less than 1 year of work experience one may expect to make an average total salary of ₹300,476.
  • At early stage of career as Customer Service Representative (CSR) with 1-4 years of work experience one may expect to earn an average total pay of ₹440,798.
  • Reaching mid-career as Customer Service Representative (CSR) with 5-9 years of work experience one may expect to draw an average total salary of ₹671,350.
  • Becoming experienced Customer Service Representative (CSR) with 10-19 years of work experience one may expect to earn an average total salary of ₹939,641.
  • Finally, once one reaches his or her their late career i.e. 20 years and higher, the employees may expect to earn an average total salary of ₹12,00,000.