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Customer Escalation Management Jobs

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658 Jobs

GBS - Service Line Manager

Siemens Technology
China Shanghai
5-8 years

Job Description : Position :Siemens Global Business Services Hire to Retire Service - Travel&Expense service manager / 全务部人力资务-差旅费用管主管 Location :Shanghai Minhang/上海闵行 About Hire to Retire: We provide our Hire-to-Retire services along the compl

Skills :

Key Responsibilities Is proficient on primary toolset and demonstrates ability to acquire additional systems and applications. Performs startup activities through Tier II with limited support. Able to complete qualifications with minimal assistance.

Key Responsibilities Performs all standard service activities through Tier I unassisted. Performs standard Tier II with assistance. Able to perform routine preventative maintenance within established timeframes. Completes quality repairs. Responds to

Senior Catalog Associate - Japanese

Amazon
China Beijing
Not Specified

DESCRIPTION Job Profile - Catalog Associate - Retail Business Services (RBS) Amazon.com operates in a virtual, global ecommerce environment without boundaries, and operates a diverse set of businesses in fourteen countries, including Retail, third p

Skills :

Key Responsibilities Serves as an interface to the COE, HRBPs and non-HR functional departments to appropriately and effectively escalate and/or redirect inquiries/concerns and liaison. Provides appropriate training, technical support and guidance on

Support Engineer-ARR Power BI/AAS

Microsoft
Taiwan
2-5 years

Microsoft is on a mission to empower every person and every organization on the planet to achieve more. Our culture is centered on embracing a growth mindset, a theme of inspiring excellence, and encouraging teams and leaders to bring their best each

Azure Monitoring Technical Support Engineer

Microsoft
China
Not Specified

Microsoft is on a mission to empower every person and every organization on the planet to achieve more. Our culture is centered on embracing a growth mindset, a theme of inspiring excellence, and encouraging teams and leaders to bring their best each

Key Responsibilities Performs all standard service activities through Tier I unassisted. Performs standard Tier II with assistance. Able to perform routine preventative maintenance within established timeframes. Completes quality repairs. Responds to

Key Responsibilities Performs all standard service activities through Tier I unassisted. Performs standard Tier II with assistance. Able to perform routine preventative maintenance within established timeframes. Completes quality repairs. Responds to

Key Responsibilities Performs all standard service activities through Tier I unassisted. Performs standard Tier II with assistance. Able to perform routine preventative maintenance within established timeframes. Completes quality repairs. Responds to

VP, Client Retention Team Manager, SME Banking

DBS
Hong Kong
10-13 years

Business Function Corporate and Investment Banking provides corporate customers with a full range of commercial banking products and services, including cash management services, current accounts, time deposits, trade finance, working capital finance

Skills :

Key Responsibilities Is proficient on primary toolset and demonstrates ability to acquire additional systems and applications. Performs startup activities through Tier II with limited support. Able to complete qualifications with minimal assistance.

AML China FIU Analyst

Citi
China Shanghai
3-6 years

Job Description : Responsibilities: * Analyzing alerts and investigating transactional activities to detect any suspicions of money laundering or terrorist financing activity * Conducting searches, gathering data and recording evidence from Ci

AML China FIU Analyst

Citi
China Shanghai
3-6 years

Job Description : Responsibilities: * Analyzing alerts and investigating transactional activities to detect any suspicions of money laundering or terrorist financing activity * Conducting searches, gathering data and recording evidence from Ci

Customer Success Account Manager

Microsoft
Taiwan
5-8 years

Microsoft is on a mission to empower every person and every organization on the planet to achieve more. Our culture is centered on embracing a growth mindset, a theme of inspiring excellence, and encouraging teams and leaders to bring their best each

Key Responsibilities Performs all standard service activities through Tier I unassisted. Performs standard Tier II with assistance. Able to perform routine preventative maintenance within established timeframes. Completes quality repairs. Responds to

Technical Support Engineer-Web Application

Microsoft
China
Not Specified

Microsoft is on a mission to empower every person and every organization on the planet to achieve more. Our culture is centered on embracing a growth mindset, a theme of inspiring excellence, and encouraging teams and leaders to bring their best each

Key Responsibilities Is proficient on primary toolset and demonstrates ability to acquire additional systems and applications. Performs startup activities through Tier II with limited support. Able to complete qualifications with minimal assistance.

Client Onboarding Manager

Citi
China Shanghai
0-2 years

Job Description : The Client Onboard Analyst 2 is a developing professional role. Applies specialty area knowledge in monitoring, assessing, analyzing and/or evaluating processes and data. Identifies policy gaps and formulates policies. Interprets d

Operation Associate - Japanese

Amazon
China Beijing
Not Specified

DESCRIPTION Job summary This position is open to collect CV of fresh graduated who will graduated at 2022. Please apply for the position directly and we will send you the on line webinar link soon. . Handle the day-to-day volumes of the assigned ta

Key Responsibilities Is proficient on primary toolset and demonstrates ability to acquire additional systems and applications. Performs startup activities through Tier II with limited support. Able to complete qualifications with minimal assistance.

Key Responsibilities Is proficient on primary toolset and demonstrates ability to acquire additional systems and applications. Performs startup activities through Tier II with limited support. Able to complete qualifications with minimal assistance.

Key Responsibilities Is proficient on primary toolset and demonstrates ability to acquire additional systems and applications. Performs startup activities through Tier II with limited support. Able to complete qualifications with minimal assistance.

Java Engineer - Shanghai - AVP(C12) - (R22038175)

Citi
China Shanghai
8-11 years

Job Description : EO&T As a bank with a brain and a soul, Citi creates economic value that is systemically responsible and in our clients best interests. As a financial institution that touches every region of the world and every sector that shape

Customer Service Agent

Accenture
China
3-6 years

Job Description Incident Manager The Incident Manager (IM) acts as the single commander to work with our Customer Service and Support engineers and our customers to coordinate complex reactive support to resolution and provide insights into operat

Skills :

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