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CX Agent-Single Carrier

A.P. Moller - Maersk
China Shanghai
Not Specified

Opportunity Owns and manages the customer experience of small/mid-d customers (Essential Services Customers). Has responsibility for the end to end customer experience in compliance with all company procedures. Manages the end to end shipment proces

CX Agent-Multicarrier

A.P. Moller - Maersk
China
Not Specified

Opportunity Owns and manages the customer experience. Has responsibility for end-to- end customer experience within the assigned scope in SCM, in compliance with relevant company procedures and agreements with customer.Manages end-to-end shipment pr

CX Agent-Execution

A.P. Moller - Maersk
China
Not Specified

Opportunity Owns and manages the customer experience of small/mid-d customers (Essential Services Customers). Has responsibility for the end to end customer experience in compliance with all company procedures. . Deliver key processes to improve pro

Air Import CUS

A.P. Moller - Maersk
China Shanghai
Not Specified

Opportunity Owns the job file and also has responsibility for creating and updating relevant documentation and Customer Invoices in the system. Owns all Airfreight Operations activities under file management for the customers under purview including

CX Agent-Single Carrier

A.P. Moller - Maersk
China
Not Specified

Opportunity Owns and manages the customer experience of small/mid-d customers (Essential Services Customers). Has responsibility for the end to end customer experience in compliance with all company procedures. Manages the end to end shipment proces

Proof of Concept Pioneer

A.P. Moller - Maersk
China Shanghai
Not Specified

Opportunity Supports Business Development Managers and Partners. Participates in identifying and developing projects within area of responsibility. Ensures that local (responsible geography) market awareness and presence is established, making first

Specialist-6

A.P. Moller - Maersk
Other - China
1-2 years

Opportunity

Has responsibility for independently handling daily Documentation tasks
in line with the Client/Process IOP's and ensures quality of service is
maintained at all times. Interacts with internal stakeholders and plays
an active role in res

Skills :

Sales Operation Specialist

A.P. Moller - Maersk
China Shanghai
Not Specified

Opportunity Analyses and identifies areas of improvement, and supports implementation of changes/improvements in relevant functional areas. Is accountable for all or most of the below activities:. Drive Sales Excellence principles and adoption acros

Customer Service Specialist

A.P. Moller - Maersk
Other - China
1-5 years

Opportunity

Has responsibility for handling daily Customer Service tasks and
interacts with both internal stakeholders as well as External
Clients/Shippers. May support peers with technical or process related
challenges during process execution.
Han

Skills :

Customer Solutions Manager

A.P. Moller - Maersk
China Hong Kong
10-13 years

Opportunity The purpose of the position is to deliver growth in Logistics & Services (L&S) in strategic pursuits in Greater China Area (GCA) through best class consultative selling and customer solutions. Reporting to the GCA area Customer Solutions

CX Team Manager-Multicarrier

A.P. Moller - Maersk
China Chongqing
Not Specified

Opportunity Creates a work environment conducive for colleagues to deliver the intended customer experience within a smaller scope in SCM. Maintains focus on voice of customer, employee engagement, staff development and process efficiency and cost.F

CX Agent-Single Carrier

A.P. Moller - Maersk
China
4-7 years

Opportunity Owns and manages the customer experience of small/mid-d customers (Essential Services Customers). Has responsibility for the end to end customer experience in compliance with all company procedures. Act as a primary point of contact for

Opportunity


The Supply Chain Development Regional Manager is part of Maersk's Global Supply Chain Development (SCD) function within Maersk Sales & Marketing. The role reports into one of the regional heads of SCD and is a key contributor towards lo

Skills :

OTCX Delivery Lead

A.P. Moller - Maersk
China
15-18 years

Opportunity Leads, drives and efficiently manages GSC/BU specific execution teams. Has responsibility for goal alignment and stakeholder management. .Overall Delivery of Services to achieve the NPS targets and exceed End Customer Satisfaction .Busin

Sr. CX Agent-Single Carrier

A.P. Moller - Maersk
Shanghai
2-6 years

Opportunity

Manages accounts with a large business Impact: The level of impact is
defined by volume and/or revenue contribution to the cluster scorecard.
The customer often has a certain complexity. Typically involves
customers with specific needs o

Skills :

Air Documentation

A.P. Moller - Maersk
Shanghai
1-5 years

Opportunity

Responsible for creating and updating of shipping documents and customer
invoices in the system. Is part of the larger CSO team and may be
required to help out in teams within CSO.
Understand and decipher shipping and receiving documenta

Skills :

Head of Overseas Agent

A.P. Moller - Maersk
Shanghai
1-6 years

Opportunity

Leads, guides and develops the operational activities of multiple
products within an Area with moderate impact on Business Unit results.
Manages the products so that the Area achieves its short- and long-term
financial and operating obje

Skills :

AR Manager - North East Asia

A.P. Moller - Maersk
China
Not Specified

Opportunity * Assist with the set-up, maintenance, and ongoing management of KPI in line with Maersk Global processes. * Direct and control operational activities and ensure alignment with Maersk collections process, strategies, and methodologi

WND Associate

A.P. Moller - Maersk
Other - China
1-5 years

Opportunity

Has responsibility for timely and accurate updating and entering of
data as per process. Reports tasks in an efficient manner to achieve
high customer satisfaction and support timely Vendor payment process.
Performs Shipping Operations r

Skills :

Opportunity Executes day to day processing of transactions within defined standard operating procedures with a purpose of achieving service delivery goals for the organisation and providing first level support for both technical and functional issue

GCA Customer Implementation

A.P. Moller - Maersk
China
Not Specified

Opportunity Manages and coordinates new client implementation to ensure smooth transition of business to Damco operation team and knowledge/experience transfer. o Project Management . Take leadership of implementation for over $50K wins landed by lo

Opportunity Has responsibility for all customer service activities within assigned scope in SCM. Manages and supports the team and drives the team's performance including the customer experience delivery.Develops a professional and customer-focused

Customer Experience Agent

A.P. Moller - Maersk
China
Not Specified

Opportunity Owns and manages the customer experience. Has responsibility for end-to- end customer experience within the assigned scope in SCM, in compliance with relevant company procedures and agreements with customer.Manages end-to-end shipment pr

CI Specialist

A.P. Moller - Maersk
China Shanghai
Not Specified

Opportunity . Drives for digital solution uptake . Drives customer centric mindset . Responsible for customer experience improvement and customer efforts reduction in the E2E digital journey . Partner with Areas and APA CX Excellence to analyse cust

Sr CX Agent-Execution

A.P. Moller - Maersk
Shanghai
1-6 years

Opportunity

Uses independent judgement to ensure effective inland operations
according to established production specifications and schedules,
volume, cost and quality standards.
Being responsible for inland service execution within assigned scope,

Skills :

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