JOB SCOPE (responsibilities, environment, etc)
• The desktop support engineer will serve as a project member for desktop technology migration project that covers the entire Hong Kong businesses from the campus sites to the branch offices.
• Plan, schedule, deploy and support desktop operating system upgrades on hardware that consists of desktops, laptops and workstations.
• Deploy new hardware and collect the old hardware for reuse or disposals and update the inventory.
• Communicate technical guidance and instruction to users on the use of Windows 10.
• Follow the bank’s information security and technology baselines and standards.
JOB REQUIREMENTS (beneficial skills and experience)
• Working experience in desktop operating system deployment projects.
• Skills in: Windows 10 operating system, internet and TCP/IP network.
• Familiarity with SCCM and desktop imaging will be an added advantage.
• Good communication & organizational skills.
• Strong analytical and problem solving skills.
• Languages Cantonese and English
Functions : Customer Service/Call Centre/BPO
Industries : IT/Computers - Software
Skills/Roles I hire for: Devops, Customer Services
level Hiring For: Mid Level
Developing technical solutions to business problems, or to advance a company's sales efforts, begins with defining, analyzing and documenting requirements.Manage requirements at project level can help fulfill business need.
Managing and monitoring all installed systems and infrastructure Installing, configuring, testing and maintaining operating systems, application software and system management tools Ensuring the highest levels of systems.
Call Deepika : 8448366479 Accomplishes information technology staff results by communicating job expectations; planning, monitoring, and appraising job results; coaching, counseling, and disciplining employees; initiating, coordinating.
- Provide IT helpdesk support to end users - Follow up closely and provide good services to users
= Maintain close relationships with all partners - Achieve sales target and company objectives
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