UPS Brokerage Manager (Based in Lai Chi Kok)

UPS Brokerage Manager (Based in Lai Chi Kok)

United Parcel Service Singapore Pte Ltd
Hong Kong
Not Specified
Not Specified

Job Description

Job Summary


As a BrokerageManager, you will oversee all operational and customs/trade compliance issues (relatedto import, export, transit, customs clearance, declaration activities etc.) forboth express and freight forwarding business units in Hong Kong.  This exciting opportunity allows you tomanage the brokerage team as well as all services and financial performanceresulted from those activities. 

Job Responsibilities

  • Monitor compliance and operations reports toensure service level goals are achieved. Review processes to identifynon-compliance, inefficiencies and cost reduction opportunities.    

  • Evaluate quality performance to identifyprocess improvements and develop quality standards.

  • Act as a liaison between internal and externalcustomers, the government, and third party agencies to ensure adherence toregulatory guidelines.

  • Monitor various reports to proactively resolveall customs/trade exceptions in a timely manner and conduct error root causeanalysis to identify corrective action plans.

  • Monitor customs’ memorandums and notices to stayinformed on customs regulation / changes, including industry news which mayimpact UPS operations and business.

  • Identify business opportunities relating tobrokerage or trade management services to support business growth.

  • Determine financial resources required to meetgoals.  Allocate funds, identify andresolve discrepancies between available and required funds.


Job Requirements
  • Bachelor's Degree / Masters in Supply Chain, International Trade or related fields.

  • Minimum 3 – 5 years of relevant working experience is preferred.

  • Strong knowledge in Customs and Trade related legal, regulatory and compliance. 

  • Familiar with finance, accounting theory, principles on budget and P&L management.

  • Skilled in MS Office applications to conduct presentations and performance report analysis.

  • Positive attitude with excellent interpersonal skill. 

  • Solid verbal and written communication skills in English and Cantonese. You will be liaising with the local clients/stakeholders in these languages to understand their requirements and provide guidance.

  • Comfortable to travel within Hong Kong to visit the various facilities.

  • Candidate who is immediate available would be given a priority.

What we can offer

  • Attractive Salary Package

  • Guaranteed Double Pay

  • Performance Bonus

  • 5-day work week

  • Paid Annual Leave

  • Medical Insurance

  • Life Insurance

  • Training Opportunities

  • Career Development Opportunities

  • Stable, Open and Friendly Working Environment


Job Details

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