Technology Manager, Business Application Solutions (Life Operations and Contact Center)

Technology Manager, Business Application Solutions (Life Operations and Contact Center)

AIA Group
Hong Kong Macau
8-11 years
Not Specified

Job Description


Bring your career aspirations to life with AIA!- A SME on cross functions business rule expert
- Manage and lead a team of staffs (local and outsource) to organize/plan/control the activities/resources/budget of assigned projects and Business Unit(s). Analyzes business requirements, designs and implements systems by enhancing the functionalities and ensuring system stability. Act as liaison with all parties in feasibility study, application / infrastructure design and hardware / software evaluation and formulating/ implementing IT solutions compliant to Company Policies & Standards, meeting user requirements and company strategic directions.
- Supervises teammates to deliver the right IT solutions.
Education & Experience
  • University / College graduate in Computing/IT or related discipline.
  • Minimum 8 years of relevant experience
  • Knowledge in life insurance operation underwriting, servicing, claim or call center operations
  • At least 2 years experience is at the supervisory role leading team of development work

Specific Skill
  • Solid knowledge with Drools and RedHat decision Manager
  • Solid knowledge of Life Operation processes(underwriting, servicing and claims)
  • Solid experience with Dynamic365
  • Proficient in at least two of the database: Sybase, Oracle, SQL Server, AS/400 DB II
  • Proficient with at least two of the platform: UNIX, Application Server (Websphere, JBOSS), Microservice, API
  • Experienced in Web and/or Client server application development using VB.net, C#, Java, PowerBuilder
  • Knowledge of Cloud platform is preferred
  • Problem solving/leadership skills
  • Effective communication skills
  • Coaching and technical training techniques

Build a career with us as we help our customers and the community live healthier, longer, better lives.
You must provide all requested information, including Personal Data, to be considered for this career opportunity. Failure to provide such information may influence the processing and outcome of your application. You are responsible for ensuring that the information you submit is accurate and up-to-date.

About AIA Group

For a century, we have served millions of people and generations of families all around the Asia-Pacific region.AIA is the largest independent publicly listed pan-Asian life insurance group – with a presence in 18 markets across the Asia-Pacific region.Our Vision is to be the world’s pre-eminent life insurance provider. That is our service to our customers and our shareholders.Our Purpose is to play a leadership role in driving economic and social development across the region. That is our service to societies and their people.Our Promise to help people live Healthier, Longer, Better Lives.

Similar Jobs

Career Advice to Find Better