One of Our clients, a top American investment bank, is looking for a support technician. Duties/responsibilities include:
- Hardware and software support including desktop, Blackberry, market data, IPT
- Provide on-site second level support to the internal personnel
- Manage the lifecycle of all workplace equipment; create, update, and publish process documentation
- Support Move, Adds and Changes
- Identify and resolve points of failure in production systems
- Partner with the engineering team to manage all work-related projects