Sr. Program Manager, Smart Home

Sr. Program Manager, Smart Home

5-8 years
Not Specified

Job Description

Job Description :
Are you interested in Alexa and Smart Home Are you passionate about working with external partners and launching new products Do you enjoy being part of a fast growing business
We are looking for a customer-obsessed Sr. Program Manager to bring compelling smart home products to customers. If you have the right blend of passion, enthusiasm, customer advocacy, curiosity and creativity, you may be right for this role. As the program manager, you'll manage device launches with external partners and oversee go-to-market success of strategic devices. You'll work closely with multiple stakeholder teams (product, solution architect, sourcing, quality, supply chain, and marketing) during the product development process and own cross-Amazon engagements to deliver successful launches to customers. You’ll build mechanisms to enable coordination and scale to support new products, marketplace launches, and cross-team initiatives. The ideal candidate should feel comfortable dealing with ambiguity and working in a very entrepreneurial environment.
Key responsibilities Include:
· Lead engagement with external partners to bring compelling smart home products to customers worldwide, from definition to launch.
· Manage and refine the product development process, making sure the organization delivers the right product to the market, fast.
· Work cross-functionally with multiple stakeholder teams (product, solution architect, sourcing, quality, supply chain, and marketing) to launch new smart home devices.
· Create mechanisms to track product development across multiple projects and provide updates and visibility to senior leaders.
· Act as the voice of the customer, actively identify opportunity to drive improvement of existing products, processes, and services.
Basic Qualifications :
· Bachelor’s degree in Business, Marketing, Engineering, or Global Supply Chain.
· 5+ years of experience in program management, account management, or partner management.
· Experience working with both internal stakeholders and external customers.
· Experience building processes, managing projects, and creating program schedules.
· Excellent written and verbal communication skills in English and Mandarin.
Preferred Qualifications :
· Background and familiarity with building new hardware products.
· Experience leading key initiatives from conception to launch in a rapidly evolving environment.
· Meticulous attention to detail; the ability to juggle many tasks in parallel without lowering the quality bar.
· Proven ability to communicate with technical and non-technical stakeholders at all levels of responsibility.
· Passion for smart home products and connected devices.
Amazon is committed to a diverse and inclusive workplace. Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status. For individuals with disabilities who would like to request an accommodation, please visit

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