Site Reliability Engineer

Site Reliability Engineer

Trend Micro Incorporated Philippine Branch
Not Specified
Not Specified

Job Description



Join Trend Join New Generation
趨勢技 - 全雲端資安航者 / 全亞洲最大軟公 / 業版圖橫跨大洲 / 趨勢全發基地在
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About Technical Support Team
We are the team responsible for diagnosing, giving workarounds and delivering solutions to the end-users of Trend Micro Consumer products. And we are on a mission to build SRE (Site Reliability Engineering) Team in Technical Support. Yes, you read that right. SRE is not just about managing the 9s but defining reliability in terms of customer satisfaction. We, in Technical Support know who the customers are, know the products, we're really good with tools, processes and continuous improvement and our ultimate goal is customer satisfaction. As Technical Support in Trend Micro is deeply involved with product development, you can rest assured that we are aligned with DevOps practices and culture.
We are looking for a developer or aspiring developer who would like to build something that really serve its customers.
What you'll do:
1. Manage service availability and scalability through better monitoring, processes, and infrastructure.
2. Collect infrastructure and application metrics to solve problem 10x faster and improve application performance.
3. Develop tools and automation to minimize delivery time and increase developer productivity.
4. Advise in the design and development of evolving services, architecture, and performance standards.
5. Mentor team members.
About you:
1. You are very comfortable working on the Linux environment, and have broad knowledge of the surrounding technologies.
2. You are passionate about web and Open Source technology, and you strive to use up-to-date tools and techniques.
3. You are experienced with IaaS solution, such as AWS, Azure and GCP.
4. You are a programmer with practical knowledge of Python or shell script.
5. You are good at communication with a good level of English, and you work well with others.
Plus:
1. Experience with variance architecture solution. (Container, Serverless, K8S etc.)
2. Experience with SQL/NoSQL systems. (MySQL, PostgreSQL, Cassandra, MongoDB, Redis, etc.)
3. Experience with system automation tools (Ansible, Puppet, etc.)
4. Experience with monitoring, alerting, and CICD pipeline tools (Nagios, Prometheus, Grafana, Jenkins etc.)
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For over 30 years, Trend Micro's unwavering vision has been to make the world safe for exchanging digital information. Security is our entire focus, and it shows. This single-minded passion has inspired our innovations that keep up with the bad guys despite a changing IT landscape, riskier user behavior, and constantly evolving threats. We embrace change, empower people, and encourage innovation in a connected world. Our diversity and multicultural workforce are key contributing factors to our success across the globe. At Trend Micro, we're always looking for top talent and you will work with the best. With us, you have the opportunity to thrive in an industry that is dominating the news worldwide. Explore Working at Trend https://www.trendmicro.com/en_us/about/careers.html

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