Develop, validate and implement common serviceability specifications, service part release/information and simultaneous production across multiple vehicle platforms. Represent Aftersales Engineering within the Global Vehicle Development Process and with Product Engineering at the assigned Body Subsystem Core PDT(s). Holds themselves and others accountable for demonstrating GMs values and cultural behaviors. Performs other related duties as assigned.
The Service Parts Engineering Specialist is responsible to assist GMIO Business Units with service parts release and electronic parts catalog processes, issues and enhancements.
This position requires involvement in the following key areas:
.Service Parts Release Process Support and Issue Resolution.
-Support & assist Service Parts Engineering, Specifications and Legends workgroups & users with various parts engineering activities in the GM service parts release system.
.Electronic Parts Catalog Support & Issue Resolution
-Perform planning activities for availability & translation of parts catalog for on-time delivery prior to vehicle launch.
-Determine illustration needs and coordinate shared usage among Business Units.
-Provide Training and support to users
.Manage Access Control & Provide System Improvement Support
-Support system enhancements
-User ID Management
-Generate and Support Service Requests
.Lead & Participate in User Acceptance Testing of the electronic parts catalogue enhancements with the Business Units.Additional Job Description
.Fluency (spoken and written) in English and Chinese
.University Degree in Engineering and/or Automotive
.Strong understanding of information databases & computer literate
.Knowledge and understanding of service parts and vehicle applications
.Familiarity of GM engineering standards, processes and terms a plus
.Excellent communication, presentation and training delivery skills
.Strong interpersonal skills required to develop internal & external relationships
.Capable/comfortable working with multi-national professionals
.Experience with mainframe application environment is a plus
.Able to work in a detailed-data environment and perform considerable data analysis
.Preference of working in a detailed-data environment while performing considerable data analysis
Preferred Skills & Experiences:
.A minimum of 2-years experience in Automotive Aftersales Engineering, Product Engineering parts release/specification, Material Control, or related experience.
Our vision is a world with Zero Crashes, Zero Emissions and Zero Congestion and we embrace the responsibility to lead the change that will make our world better, safer and more equitable for all.Why Join Us
We aspire to be the most inclusive company in the world. We believe we all must make a choice every day - individually and collectively - to drive meaningful change through our words, our deeds and our culture. Our Work Appropriately philosophy supports our foundation of inclusion and provides employees the flexibility to work where they can have the greatest impact on achieving our goals, dependent on role needs. Every day, we want every employee, no matter their background, ethnicity, preferences, or location, to feel they belong to one General Motors team.Diversity Information
General Motors is committed to being a workplace that is not only free of discrimination, but one that genuinely fosters inclusion and belonging. We strongly believe that workforce diversity creates an environment in which our employees can thrive and develop better products for our customers. We understand and embrace the variety through which people gain experiences whether through professional, personal, educational, or volunteeropportunities.
We encourage interested candidates to review the key responsibilities and qualifications and apply for any positions that match your skills and capabilities.