Senior Technical Analyst, Technology Engineering

Senior Technical Analyst, Technology Engineering

AIA Group
Hong Kong Macau
4-8 years
Not Specified

Job Description


Bring your career aspirations to life with AIA!Support the cloud computing infrastructure and environments of AIA Hong Kong and Macau
Roles and Responsibilities:
  • Be responsible for the technical support and maintenance of the Cloud Computing environment, manage the assign team and external vendors to maintain the infrastructure as a high level of availability
  • Be responsible to refresh and enhance the AIA cloud computing environments to the latest version and technologies to give a stable and cost-optimal environment for the AIA business applications and services
  • Be responsible to provision resources, select an appropriate deployment model, direct testing protocol to validate infrastructure in particular, and monitor performance (https://searchenterprisedesktop.techtarget.com/definition/Application-monitoring-app-monitoring) after release. Tasks might include, results analysis, problem troubleshooting and issue communication back to the projects team
  • Implement and maintain automation and maintenance in the various environments, systems and services
  • Provide incident support and on-call service for the system and services, Develop/Identify, implement and maintain system management tools that mitigate manual effort
  • Implement automated management features, such as performance monitoring, diagnostics and failover and availability capabilities
  • To manage AIA assigned managed service providers and vendors to manage All AIA HK and Macau office network including the network for agents
  • Responsible for the network problem fixing and changes to support both internal colleagues and agents
  • To design and implement for new office network, office closure or relocation
  • Participate in the review of the infrastructure related changes, assess risks for all changes while maintaining high availability within the environment.
  • Work with other IT staff and external vendors in assigned project activities
  • Participate in the develop and review the design of the cloud-based IT solutions with focus on infrastructure and integration

Minimum Job Requirements:
  • 4-8 years of relevant experience
  • University Graduate / Higher Diploma or equivalent.
  • Comprehensive background in OS administration, such as Linux and Windows;
  • Strong IT hardware and operations background with hands-on expertise in servers, storage and network device installation, provisioning and monitoring.
  • Ability to identify, assess and integrate various open source technologies and cloud services;
  • Knowledge on how to troubleshoot and resolve technical issues in test and production environments.
  • Bilingual (English and Chinese)
  • You are required to obtain relevant license if your job involves in regulated activities

Build a career with us as we help our customers and the community live healthier, longer, better lives.
You must provide all requested information, including Personal Data, to be considered for this career opportunity. Failure to provide such information may influence the processing and outcome of your application. You are responsible for ensuring that the information you submit is accurate and up-to-date.

Job Details

About AIA Group

The roots of today’s AIA Group can be traced to 1919 when entrepreneur Cornelius Vander Starr established his first insurance business in Shanghai, China. What followed was pioneering growth, securing AIA’s position as the largest independent publicly listed pan-Asian life insurance group—spanning 18 markets and serving the holders of more than 38 million individual policies and more than 16 million group scheme members. AIA is based in Hong Kong and is listed on The Stock Exchange of Hong Kong under the stock code “1299 (ticker symbol: “AAGIY). AIA’s contributions have supported social and economic progress across Asia, while also advancing the reach and impact of life insurance across the region. In 2020, we paid more than US$16 billion in benefits and claims, providing essential financial protection when it was needed the most. We also take pride in the long-term relationships we have developed with our customers and agents that in many cases have continued for generations. The insurance industry plays an important role in addressing the sustainability challenges our communities face. With this in mind, AIA’s ambition is to be a global industry leader in Environmental, Social, Governance (ESG), shaping a sustainable future for the communities we serve and creating long-term value for our stakeholders. For more than a century, AIA has strived to make a significant, positive impact for our customers and communities across Asia. As we look to the future, this commitment is reinforced by our Purpose: to help millions of people live Healthier, Longer, Better Lives. Our Purpose guides the decisions we make and the actions we take as an organisation—empowering and enabling people to understand and manage their health, while meeting their long-term savings and protection needs. Helping create a healthier Asia is one of the most important and valuable things we can do for our communities, today and tomorrow.

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