Senior Quality Manager

Senior Quality Manager

Amazon
10-13 years
Not Specified

Job Description


Job Description :
Job summary
The position is responsible for supporting Amazon's worldwide quality program. We are looking for a talented expert of Quality & Product Development who has direct experience with consumer product quality requirements & new product introduction to support our rapidly growing and evolving business.
Key responsibilities
. Ensure products continuously comply with Amazon's quality, performance, reliability, as well as relevant safety and regulatory requirements world wide
. Implement and apply Amazon.com quality systems throughout the product life cycle
. Plan quality activities and resources ahead based on product development roadmap
. Facilitate Advanced Product Quality Planning as a framework and decision logic to define the development depth, resources, budget, and SLAs required to deliver the right product to our customers
. Drive the implementation and accuracy of Quality Metric Trend Detection and implement preventive measures in upstream product development activities
. Plan and supervise Product Benchmark Testing for establishing product specifications and performance achievement criteria
. Plan and supervise Product Usability Testing to evaluate product performance and drive for improvement
. Continuously refine test methods and protocols with 3rd party testing agencies
. Monitor performance of 3rd party testing agencies - Provide full visibility to internal stakeholders
. Develop best-in-class product development processes and systems, and drive continuous improvement
. Drive scalable business solutions on product development and quality monitoring processes
. Work pro-actively with all stakeholders worldwide for product development, quality improvement, and regulatory compliance
Basic Qualifications :
. Bachelor's degree in engineering or science
. Strong knowledge of product quality and product development processes in diverse industries
. 10 year experience in product development, manufacturing or testing in product design, manufacturing sector, third party test agency or sourcing office of global retailer
. Process and data oriented
. A mix of quality and project management experience
. Fluent in English, Chinese Mandarin is an advantage Excellent written and verbal communications skills
. Strong attention to detail and organizational skills.
. Ability to work with technical and non-technical business owners to get things done
. Must be able to think creatively and possess strong analytical and problem solving skills
. Must be able to use Excel, Word and other common desktop software applications. Must also be comfortable learning web applications and proprietary software
Preferred Qualifications :
. Graduate degree in Engineering, Scientific, or business discipline preferred
. Ability to thrive in a high energy environment where tactical and strategic activities are driven in parallel
. Strong business process improvement skills
. Excellent business judgment, and a practical, common sense approach to getting things done
. Previous experience in retail consumer space for general, home improvement, tools and / or consumer electronic products.
. Good problem solving skills: acts decisively, promptly and confidently. Not afraid to contradict others and proactively offering solutions.
. Creative thinking skills with emphasis on developing innovative solutions to solve complex problems that may not have one clear answer
. Key competencies: A-Z process ownership deals well with ambiguity, functions well and is able to clearly define processes in loosely structured situations comfortable with following up on actions from others and closing the loop

About Amazon

Job Source : www.amazon.jobs

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