Senior CRM Architect

Senior CRM Architect

Microsoft
Beijing China
10-13 years
Not Specified

Job Description


Job Description :
​The Microsoft Consulting Services Asia Business Applications Domain is looking for a Solution Architect with CRM Enterprise experience who has a mix of hands on experience in selling business value solutions in highly competitive situations, business applications implementation, architectural design and strategic business acumen.
​The CRM Architect must have the following core competencies:
  • The successful candidate will have a BS/BA degree and/or 10 years of relevant work experience. Advanced technical selling and customer management skills are a requirement.
  • Proven experience selling product and consulting engagements in competitive situations.
    Experience which includes estimating, scoping, and writing effective statements of work that clearly set expectations and limit risk.
  • Demonstrated excellence at presenting complex development topics to both business executive and technical personnel
  • An ability to articulate architectural differences between solution methods and the challenges and approaches to integrating solutions built on different platforms including a working knowledge of different architectural frameworks that may be used by our customers.
  • Desirabletechnical experienceincludes hands-on expertise in several of the following Microsoft products or technologies:.NET, SQL Server, BizTalk, SharePoint, Office, Active Directory and application architecture.
  • Knowledge of full application life cycle design tools and methodologies and Large enterprise deployment experience in complex heterogeneous environments
  • Ability to move between high level architectural review/design and the roll up the sleeves level of doing all phases of an application delivery project
    The CRM Solution Architect helps Sales teams identify, pursue and close strategic business development opportunities while continually driving add-on business within existing projects. To accomplish this, CRM Solution Architects must be effective in fostering executive level relationships. They also play a key role in employing, leveraging partners and Global Delivery as part of the overall Microsoft services delivery model. Solution Architects help translate business requirements into technology requirements for inclusion in contracts and/or statements of work (SOW). In some cases, the Solution Architect will also assist in contract negotiations.
    The CRM Solution Architect will be required to assist or provide technical quality oversight at various points throughout a project lifecycle. To be successful, he or she must have proven experience managing projects through the entire project lifecycle. This includes managing multi-phase/multi-dimensional/multi-resource projects to conclusion while maintaining high customer satisfaction. The role requires an individual who is resourceful, confident under pressure, and has demonstrated skill in both crisis management and expectation management.

​the role requires
  • a broad range of industry knowledge and a minimum of 10 years implementation experience. solution architects must have a passion for the customer which is demonstrated through professionalism and striving for excellence in all aspects of the customer experience.
  • the crm architect must apply advanced analysis skills and experience in principals of architecting, designing, demonstrating and positioning dynamics crm based solutions as also estimates for service implementations.
  • to be credible he or she must have current and deep experience with implementing large crm engagements using microsoft dynamics crm.
  • understanding of competitive technology (specially sfdc and oracle) enables the architect to properly assess feasibility of migrating customer solutions from, and/or integrating with customer solutions hosted on, non-microsoft platforms.
  • advanced domain knowledge in one or more vertical industry is also an asset. solution architects are expected to gain and maintain effective product group relationships.

Job Details

About Microsoft

Microsoft is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to age, ancestry, color, family or medical care leave, gender identity or expression, genetic information, marital status, medical condition, national origin, physical or mental disability, political affiliation, protected veteran status, race, religion, sex (including pregnancy), sexual orientation, or any other characteristic protected by applicable laws, regulations and ordinances. If you need assistance and/or a reasonable accommodation due to a disability during the application or the recruiting process, please send a request via the Accommodation request form.

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