Senior Catalog Associate

Senior Catalog Associate

Amazon
Beijing China
0 - 50 Years
Not Specified

Job Description


Job Description :
Job Profile – Catalog Associate – Retail Business Services (RBS)
Amazon.com operates in a virtual, global ecommerce environment without boundaries, and operates a diverse set of businesses in fourteen countries, including Retail, third party marketplaces, ecommerce platforms, web services for developers.
The RBS group is an integral part of Amazon online product lifecycle and buying operations. The team is designed to ensure Amazon remains competitive in the online retail space with the best price, wide selection and good product information. The team offers eligible vendors a dedicated focus on high-quality product detail and discoverability, to drive traffic and conversion of their selection. The tasks handled by this group have a direct impact on customer buying decisions and online user experience.
The Catalog Associate is the entry-level role in the RBS organization. In this role, the individual works on one or more critical tasks for a particular retail product category. These tasks include (but are not limited to) populating/procuring content for the product catalogs on the Amazon Web Site, interacting/coordinating with vendors/manufacturers, identifying and correcting errors/complaints, maintaining records of work received and work performed. The individual is expected to perform these tasks by using fair judgment in understanding instructions provided by the Process Lead/Manager.
Basic Qualifications :
· Bachelor degree or above
· Good written and reading skills in English
· Good communication skills – ability to communicate with internal/external stakeholders clearly and concisely
· MS Excel proficiency – ability to mine voluminous data for specific detail according to instructions provided.
· Familiarity with navigating the internet – research techniques on the internet and finding required information quickly
· Strong learning ability
· Ability to work under pressure with high volume workloads or complex circumstances; comply with Service Level Agreement is also required
· Experience in creating/leading operational process
Preferred Qualifications :
· Call center experience is preferred
· Experience working on process improvement processes like Kaizen etc. is a plus
· Project Management Skills

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