Senior Business Analyst

Job Description


Are you looking for unlimited opportunities to develop and succeed  With work that challenges and makes a difference, within a flexible and supportive environment, we can help our customers achieve their dreams and aspirations.
Job Description
Qualifications:
· Bachelor’s degree in Computer Science / Information Technology, Financial / Investments, Legal Management degree holder or other relevant post-secondary education preferred.
· At least 3 years of BA or consultant experience with Information Technology, Financial Services or Middle and Back office operations enabling integrated solutions to optimize processes, technology, data etc.
· Proficient in Microsoft Office Applications (including Visio, Project)
· LOMA level 1 certification is a plus
· Strong performer with Affinity/Insurance knowledge/experience
· Experience in Agile Methodology is an advantage
· Completed Six Sigma Yellow Belt (BPI) Training
· Basic SQL knowledge is an advantage
· Six Sigma Green Belt Certification is an advantage
· ITIL certification is an advantage
· Completed BA Preparatory Program is an advantage
· Quick to adapt with proven experience learning new products, technologies and tools
· Thorough knowledge of analysis with regards to information gathering, requirements writing, UAT testing etc.
· Ability to identify and pursue continuous improvements
· Excellent negotiating skills and an ability to manage inter-departmental work relationships.
· Strong influencing skills with ability to make sound recommendations
· Previous experience in the financial services, wealth management or insurance industry
· Must pass current job expectations and meet performance metrics.
· Excellent comprehension, analytical and decision-making skills
· Self-motivated and directed, with keen attention to detail.
· Good interpersonal, written, and oral communication skills.
· Experience working in a team-oriented, collaborative environment.
· Able to prioritize and execute tasks in a high-pressure environment.
If you are ready to unleash your potential, it’s time to start your career with Manulife/John Hancock.
About Manulife
Manulife Financial Corporation is a leading international financial services group that helps people make their decisions easier and lives better. With our global headquarters in Toronto, Canada, we operate as Manulife across our offices in Canada, Asia, and Europe, and primarily as John Hancock in the United States. We provide financial advice, insurance, and wealth and asset management solutions for individuals, groups and institutions. At the end of 2020, we had more than 37,000 employees, over 98,000 agents, and thousands of distribution partners, serving over 30 million customers. As of December 31, 2020, we had $1.3 trillion (US$1.0 trillion) in assets under management and administration, and in the previous 12 months we made $31.6 billion in payments to our customers. Our principal operations are in Asia, Canada and the United States where we have served customers for more than 155years. We trade as MFC on the Toronto, New York, and the Philippine stock exchanges and under 945 in Hong Kong.
Manulife is an Equal Opportunity Employer
At Manulife/John Hancock, we embrace our diversity. We strive to attract,develop and retain a workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention, advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin, colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law. 
It is our priority to remove barriers toprovide equal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application processAll information shared during the accommodation request process will be stored and used in a manner that is consistent withapplicable laws and Manulife/John Hancock policies. To request a reasonable accommodation in the application process, contact [Confidential Information] (mailto:[Confidential Information]).

Job Details

This is a values-led organization where people bring their passions, ambitions, and the full scope of their life experience to work. This makes for a stronger community, culture, and business. Individually and collectively, we are harnessing our potential, and exploring new opportunities we’d never imagined.We're consistently recognized as a top employer. We offer work that challenges and makes a difference within a flexible and supportive environment, so you can help make decisions easier and lives better for our customers.Recent Awards include:Forbes 2020 World’s Best EmployersGreater Toronto's Top Employers 2020Canada’s Top Employers for Young People 2020Canada’s Best Diversity Employers 2020For Manulife/John Hancock’s most recent jobs sent directly to your inbox, please create an account/ sign in and click on ‘Job Alerts’ in the top right corner of the page to sign up.

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