Senior Business Analyst - Digital Business Services

Senior Business Analyst - Digital Business Services

5-7 years
Not Specified

Job Description

Job Description
The health and safety of our employees and candidates is very important to us. Due to the current situation related to the Novel Coronavirus (2019-nCoV), we're leveraging our digital capabilities to ensure we can continue to recruit top talent at HSBC. As your application progresses, you may be asked to use one of our digital tools to help you through your recruitment journey. If so, one of our Resourcing colleagues will explain how our video-interviewing technology will be used throughout the recruitment process and will be on hand to answer any questions you might have.
Some careers have more impact than others.
If you're looking for a career where you can make a real impression, join HSBC and discover how valued you'll be. Whether you want a career that could take you to the top, or simply take you in an exciting new direction, HSBC offers opportunities, support and rewards that will take you further.
IT Operations manages the IT infrastructure and supporting services that are critical for HSBC employees and customers, such as cost-efficient hardware, system software, middleware and databases, data centres, voice and data networks, ATMs, desktops and other devices.
The area comprises five functions: Client Services, Enterprise Services and Architecture, Data Centre and Service Management, Relationship Management, Project Management and Risk and Administration. Collectively, these areas define and deliver HSBC's technology strategy to support the Group's goals.
We are currently seeking a high calibre professional to join our team as a Senior Business Analyst.
Principal Responsibilities
  • Collaborate with the business to conduct feasibility analysis on the initiatives with deliverables like Business cases, where proposals are signed-off by the client
  • Work with domain architects to propose and drive appropriate IT solutions to fulfil client and business requirements
  • Conduct comprehensive analysis of the existing system (if any) and creates analysis of customer journeys and product functionalities
  • Identifies and recommends process improvements that significantly reduce workloads or improve quality
  • Ensure that the functional information is appropriately conveyed to the technical teams as per project needs
  • Produce relevant project documentation as and when required with the Agile TOM
  • Ability to manage conflicting business requirements and project scope
  • Coordinate with testing team for review of test cases and defect management
  • Accountable for making and keeping the product a success-by ensuring that it offers a strong value proposition to the customers and users and that it creates the desired business benefits
  • Understands risk exposure to the bank and help senior colleagues manage it
  • Degree Holder of Computer Science or Business Administration discipline preferred, with 5-7 years of relevant experience
  • Experience in banking industry and especially in Banking products / applications related to commercial banking
  • Full life cycle Business Analysis experience from requirements definition, testing, through to implementation
  • Proven experience of working in large, complex programmes across multiple streams and geographies is preferred

Skills & Competencies
  • Strong analytical ability with a high degree of attention to details and problem analysis techniques
  • Strong interpersonal, communication and presentation skills with good command of written and spoken English
  • Self-motivated, enthusiastic and fast learner
  • Appetite and desire to initiate change and execute strategy
  • Ability to work independently and as part of a team
  • Flexible and able to adapt in a fast-paced, changing environment
  • Fluent communication in Mandarin is a plus

You'll achieve more when you join HSBC.

HSBC is committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and opportunities to grow within an inclusive and diverse environment. Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.
Issued by The Hongkong and Shanghai Banking Corporation Limited.

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