o Independently carry out incident investigations, root cause analysis, preventive measures with internal and external teams
o Preparation and Review of Incident/Management Report
o Update and Communicate existing procedures & documents
o On-duty standby support during non-office hours
5-10 years of IT working experience in application development/programming or application support.
Preferred prior exposure in banking or financial sectors
Linux/AIX/Wintel platform supports skills
Practical shell scripting experience preferred but not mandatory
Skilful in validating, clarifying problems reported
Fluent in English and Cantonese. Mandarin is essential
Nityo Infotech Corporation (www.nityo.com) is a global provider of IT services and end-to-end solutions designed to help clients improve their competitiveness and efficiency. Nityo Infotech has operations in 10 countries with 15 offices across globe includes US, Europe and Asia. Its portfolio of solutions and services includes outsourcing, system integration, Application Software development, IT consulting and Quality Assurance & Training. Nityo provides services to several clients located across the world, including many Fortune 1000 and Global 2000 companies, in the commercial, industrial and government sectors - across key vertical markets, like financial services, Manufacturing & Semiconductor, life sciences and healthcare, telecommunications and utilities, Top notch System Integrators, and independent software vendors. Nityo is a SAP Service Partner & also has created Center of excellence for Oracle/PeopleSoft technologies.
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