Relationship Manager

Relationship Manager

Standard Chartered
Not Specified
Not Specified

Job Description



About Standard Chartered
We're an international bank, nimble enough to act, big enough for impact. For more than 160 years, we've worked to make a positive difference for our clients, communities, and each other. We question the status quo, love a challenge and enjoy finding new opportunities to grow and do better than before. If you're looking for a career with purpose and you want to work for a bank making a difference, we want to hear from you. You can count on us to celebrate your unique talents. And we can't wait to see the talents you can bring us.

Our purpose, to drive commerce and prosperity through our unique diversity, together with our brand promise, to be here for good are achieved by how we each live our valued behaviours. When you work with us, you'll see how we value difference and advocate inclusion. Together we:

  • Do the right thing and are assertive, challenge one another, and live with integrity, while putting the client at the heart of what we do


  • Never settle, continuously striving to improve and innovate, keeping things simple and learning from doing well, and not so well


  • Be better together, we can be ourselves, be inclusive, see more good in others, and work collectively to build for the long term


In line with our Fair Pay Charter, we offer a competitive salary and benefits to support your mental, physical, financial and social wellbeing.

  • Core bank funding for retirement savings, medical and life insurance, with flexible and voluntary benefits available in some locations


  • Time-off including annual, parental/maternity (20 weeks), sabbatical (12 weeks maximum) and volunteering leave (3 days), along with with minimum global standards for annual and public holiday, which is combined to 30 days minimum


  • Flexible working options based around home and office locations, with flexible working patterns


  • Proactive wellbeing support through Unmind, a market-leading digital wellbeing platform, development courses for resilience and other human skills,global Employee Assistance Programme, sick leave, mental health first-aiders and all sorts of self-help toolkits


  • A continuous learning culture to support your growth, with opportunities to reskill and upskill and access to physical, virtual and digital learning


  • Being part of an inclusive and values driven organisation, one that embraces and celebrates our unique diversity, across our teams, business functions and geographies - everyone feels respected and can realise their full potential.


Recruitment assessments - some of our roles use assessments to help us understand how suitable you are for the role you've applied to. If you are invited to take an assessment, this is great news. It means your application has progressed to an important stage of our recruitment process.

Role Responsibilities


  • Ensure customer portfolio are well managed to deliver business performance and achieve targets

  • Maintain close relationship with Business Banking customers in providing solution based initiatives to meet their needs.

  • Build and expand existing customer relationship through in-depth analysis of their needs.

  • Priorities activities to maximize revenue contribution from the high potential customers.

  • Acquire new business via outselling of existing/new Business Banking products to SMEs, and cross-sell other RC products.

  • Interview credit application, collect and analyze financial and related data to determine the general creditworthiness of the prospect and merits of the special loan request, establish and negotiate terms under which credit proposal and application for approval.

  • Manage and outserve existing allocated portfolio of Business Banking customers, and achieved the assigned revenue target via providing of total banking solutions.

  • Responsible for identifying the business monitoring and testing and reporting findings, exceptions and results from such monitoring/testing activities.

  • To monitor and ensure strict execution of KYC policy within the Business Banking.

  • To constantly operate within the compliances guidelines set by group standard and/or local regulations.

  • Constantly stay in touch with SME market to understand the latest development in the SME market in term of products and/or services, to suggest and help the Business Banking management in implementation of new product and/or services of Business Banking China.

  • From time to time, to complete ad hoc tasks assigned by the line manager, deemed appropriate and necessary for the smooth functioning of the department.

  • Accountable for implementing and complying with AML requirements when performing duties.

  • Fully understand the importance of fraud prevention, prevent fraud risks, maintain safe and steady operation of the position, implement regulatory requirements of fraud prevention, strictly execute DOIs of the department, ensure to complete relevant trainings and embed fraud prevention in daily work

  • Fully understand the importance of consumer rights protection, prevent damage to consumer&rsquos best interest, implement regulatory requirements related to consumer rights protection,ensure to complete relevant trainings and to always embed consumer rights protection mindset when performing daily work.



Our Ideal Candidate


  • University degree in Finance or related discipline is preferred.

  • With certain years of banking experience preferred.

  • Experience in selling to corporate customers, specifically to small and medium enterprises (SME) preferred.

  • Knowledge of trade finance products preferred.

  • Good marketing, communication, and interpersonal skill preferred.

  • Willing to work under pressure

  • Proactive, positive attitude, customer oriented, self-motivated & a strong champion of team work spirit

  • Good command in written English preferred.



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Job Details

Job Source : scb.taleo.net

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