Project Assistant II(s) (Clinical Support)

Project Assistant II(s) (Clinical Support)

The Chinese University of Hong Kong
2-3 years
Not Specified

Job Description

Department of Orthopaedics and Traumatology
Project Assistant II(s) (Clinical Support)

The appointee(s) will station at the CUHK Medical Clinic, CUHK Medical Centre and Prince of Wales Hospital. He/She will serve as personal clinical assistant, be responsible for provision of clinical support for Orthopaedic Team of the University, and ensure the efficient execution of daily operations and compliance with Standard Operating Procedures (SOP).
Duties include (a) handling the appointment booking, including imaging and surgery booking, registration and reception of clients (b) providing support for the team&rsquos daily operations, including preparing consumables required for medical interventions, assisting doctors in consultation and clinical procedures, and maintaining the serviceability of the facilities/equipment (c) providing support to administrative work of the team, such as case summary reports and follow-up insurance claims of clients (d) maintaining a high level of customer satisfaction and service standards at a clinic / medical centre settings and (e) performing any other duties (in the capacity as clinic assistant) as assigned by the supervisor(s).
Applicants should have (i) a Bachelor&rsquos degree (ii) 2 to 3 years&rsquo post-qualification work experience in customer services (iii) a good command of spoken and written English and Chinese (including fluency in Putonghua) (iv) a good level of computer literacy e.g. Microsoft Windows, Chinese word processing, etc and (v) initiative and the ability to work independently under tight deadlines and pressure with minimal supervision in a multi-tasking environment and also as a team member.
Applicants must submit copies of HKCEE/HKDSE certificates showing that they have fulfilled the language requirements as stated above, otherwise their applications will NOT be considered.
Appointment will initially be made on a 1-year contract, renewable subject to good performance and mutual agreement.

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