Program Manager

Program Manager

Beijing China
5-8 years
Not Specified

Job Description

Job Description :
Amazon Web Services is searching for a bright and ambitious individual to join our Customer Excellent Team as Program Manager, driving the operational efficiency, while facing ambiguity. Ownership and Bias for Action are extremely important, and applicants should have a proven track record of managing complex projects.
The ideal applicant will be creative, extremely detail oriented, customer obsessed, analytical, with proven project management skills. This opportunity requires excellent tracking, problem-solving, team engagement, and communication skills. At the core of the position is high attention to detail and delivering high quality results on time. The responsibility includes,
1. coordinating cross functions to independently bring customer with excellent experience in AWS;
2. enabling sales independently through well-organized training sessions and develops FAQs to address questions and concerns;
3. auditing current process effectiveness and identifying deficiencies and areas for automation, with mitigation plans, based on day to day operation and feedback from others;
4. leading virtual team to complete one or two moderately-complex medium projects which could significantly improve productivity;
Basic Qualifications :
· Bachelor’s Degree or equivalent work experience
· 5+ years’ experience in project/program management role
· Excellent influencing skill in managing virtual teams, problem-solving & trouble shooting skills
· Superior written and verbal communication skills
Preferred Qualifications :
· Experience of directly supporting sales team

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