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Product Specialist

Danaher
2-5 years
Not Specified

Job Description


Help us improve access to life-changing therapies that can transform human health
We are Cytiva, a global provider of technologies and services that advance and accelerate the development and manufacture of therapeutics. Formerly part of GE Healthcare, we have a rich heritage tracing back hundreds of years, and a fresh beginning since 2020.
Our customers undertake life-saving activities. These range from fundamental biological research to developing innovative vaccines, biologic drugs, and novel cell and gene therapies. Our job is to supply the tools and services - the pots, pans, soups and sauces - they need to work better, faster and safer, leading to better patient outcomes.
What you\u2019ll do
Product & Market Expertise
o Maintain up to date detailed knowledge of the product/solution/services. Be able to present and
discuss the technology and benefits in terms which are relevant to customers.
o Maintain up to date market and competitor knowledge related to the product/solutions/services.
o Develop the understanding of the customers changing application and operational issues and
challenges.
o Create viable product configurations which meet customer needs effectively, while achieving optimum
margin for Cytiva.
o Differentiate assigned product offering during the various stages of the sales process, effectively using
Cytiva resources and approved product marketing and product promotion material to actively support the
customer through their decision making process towards a successful outcome for Cytiva.
o Represent the company at relevant industry conferences and technical exhibitions to promote
product/solution and company.
Financial Performance
Is accountable to achieve Product/Solutions/Service orders and sales OP target for assigned account/territory.
Ensure pricing compliance for segment opportunities.
Forecast orders and sales within the applicable sales funnel tools and reports for the products/solutions/services in the assigned territory/account.
Territory & Account Management
Create territory/account plans including opportunity development, competitive strategies and targets.
Build strong business relationships and formulate account relationship plans within the assigned
account/territory. Identify & respond to key account technical and departmental decision makers\u2019 needs.
Maintain a network of key opinion leaders within the assigned territory.
Track and communicate market trends to/from the field including competitor data and develop effective
counterstrategies.
Opportunity management
Identify and create new opportunities and work with sales and account teams (where applicable)
to continuously increase prospect funnel.
Drive tender/bid process including the needs qualification, vendor selection, quotation and closure of
the product/solution/service opportunities to meet orders, sales and margin targets as well as to
maximize customer satisfaction in assigned territory.
Ownership of order and configuration quality at the point of entry to ensure accuracy, configuration
integrity and that all requirements are tied to documented customer inputs.
Estimate date of delivery to customer based on knowledge of the company's production and delivery
schedules ensuring fulfillment of the order is according to customer expectations and enhances customer
satisfaction.
Compliance
Adhere to and uphold highest standards of compliance to relevant international and local Regulatory.
Adhere to all applicable Cytiva and Cytiva compliance policies, codes and training requirements.
Identify and report any quality or compliance concerns and take immediate corrective action as required.
Who you are
1. Master\u2019s Degree of Protein Sciences or minimum 2 years of technical support/selling experience in a life science (protein purification and protein engineering etc.), biotech and medical field.
2.Previous experience in the Protein Research or Biopharma Downstream Industry is preferred.
3. Ability to interface with both internal team members and external customers as part of solutions based technical support/sales approach.
4. Ability to energize, develop and build rapport at all levels within an organization.
5. Strong capacity and drive to develop career.
6. Excellent verbal and written communication skills in local language as well as good command of English.
7. Ability to synthe complex issues and communicate in simple messages.
8. Excellent organizational skills.
9. Excellent negotiation & closing skills.
10.Strong presentation skills.
11. Able to travel.
Who we are
Whatever your role, we bring purpose and challenge into our everyday work. If you are driven to make the world a better place thanks to science and medicine, you\u2019ll feel right at home here. If you\u2019re flexible, curious and relentless, you\u2019ll belong. If you are excited about a global culture, this can be the place to further your career.
Want to know more Experience life at Cytiva on our , and !
Cytiva is a 3.3 billion USD global life sciences leader with nearly 7000 associates across 40 countries who are dedicated to our mission to advance and accelerate therapeutics. As a trusted partner to customers that range in scale and scope, Cytiva brings efficiencies to research and manufacturing workflows, ensuring the development, manufacture and delivery of transformative medicines to patients.
Cytiva is part of the Danaher family of companies, a global science and technology innovator committed to helping customers solve complex challenges and improving quality of life around the world.
Danaher Corporation and all Danaher Companies are equal opportunity employers that evaluate qualified applicants without regard to race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity, or other characteristics protected by law. The \u201CEEO is the Law\u201D poster is available .

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