Grey Anderson Limited
Hong Kong
Not Specified
Not Specified

Job Description

Job Description :
  • Provide technical network support and expertise to the customers, including design, implementation and troubleshooting
  • Responsible for developing and expanding IP network and capability in Greater China region and Philippines
  • Responsible for network designs and implementations, customer specific design, service testing and activation, installation of customer premises equipment and resolution of customer trouble tickets
  • Customer installations and planned maintenance as well as emergency network maintenance may require after hours support or flexible work schedules
  • Ability to provide network consulting to customers as well as technical expertise to deliver and support services that have high availability requirements
  • Install and configure network equipment including routers, switches, VoIP gateways, multiplexers, echo cancellers, DC power systems and digital cross connects
  • Monitor and troubleshoot networks using network management systems and tools
  • Install and commission circuits including voice, data, Ethernet and IPVPN services
  • University graduate with major in Engineering / Information Technology
  • A good understanding of Voice and Data network architectures, TCP/IP and MPLS protocols, VOIP, data communications equipment and LAN technologies
  • Cisco accreditation CCNA (or Juniper equivalent) preferred
  • Relevant experience in data communications equipment and associated networking technologies e.g. Cisco routers, VoIP gateway and switches etc.
  • Experience and understanding of network troubleshooting techniques
  • Good communications skills. Must be able to communicate with all levels of in-house, third party vendors, and client users
  • Good English and Chinese languages skills, both written and oral must be excellent

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