Manager, Partner Service Management

Manager, Partner Service Management

AIA Group
Hong Kong Macau
10-13 years
Not Specified

Job Description


Bring your career aspirations to life with AIA!Drive and manage customized buy/ service/ claim journeys for business partners
Roles and Responsibilities
  • Identify the needs of business partners/ segments in terms of operating model & process, regulatory requirements, internal governance & control and corporate compliance
  • Drive internal stakeholders to build the buy/ service/ claim journey tailored with the partners’ needs
  • Manage the delivery and performance of those journeys
  • Identify improvement areas and drive implementation to enhance customers’ and partners’ experiences in order to enable total value proposition
  • Take up ad hoc projects and assignments

Minimum Job Requirements:
  • University/College graduate with 10 years’ relevant working experiences with supervisory responsibilities
  • Strong organizing and management skills
  • Strong presentation and communication skills
  • Strong ownership
  • Proactive and independent
  • Detailed-minded and team-oriented
  • Good written and spoken English and Cantonese
  • Obtain relevant license for carrying out regulated activities

Build a career with us as we help our customers and the community live healthier, longer, better lives.
You must provide all requested information, including Personal Data, to be considered for this career opportunity. Failure to provide such information may influence the processing and outcome of your application. You are responsible for ensuring that the information you submit is accurate and up-to-date.

Job Details

Employment Types:

Industry:

Function:

IT

About AIA Group

For a century, we have served millions of people and generations of families all around the Asia-Pacific region.AIA is the largest independent publicly listed pan-Asian life insurance group – with a presence in 18 markets across the Asia-Pacific region.Our Vision is to be the world’s pre-eminent life insurance provider. That is our service to our customers and our shareholders.Our Purpose is to play a leadership role in driving economic and social development across the region. That is our service to societies and their people.Our Promise to help people live Healthier, Longer, Better Lives.

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