Manager HR Advisory

Manager HR Advisory

HSBC
Guangdong China
3-6 years
Not Specified

Job Description


Job Description
Some careers have more impact than others.
If you're looking for a career where you can make a real impression, join HSBC and discover how valued you'll be.
HSBC is one of the largest banking and financial services organisations in the world, with operations in 64 countries and territories. We aim to be where the growth is, enabling businesses to thrive and economies to prosper, and, ultimately, helping people to fulfil their hopes and realise their ambitions.
We are currently seeking an experienced professional to join our team in the role of Manager HR Advisory.
Principal responsibilities
  • Support people managers and employees in navigating complex people challenges across the spectrum of HR Services with coaching and advice to help resolve the challenges.
  • Relationship manage and co-ordinate support for enquiries that touch multiple areas of HR, this may involve co-ordinating multiple HR specialists to resolve complex people issues.
  • Support complex interpretation of policy and procedures and provide oversight of some complex events which need higher touch handling (e.g. redundancy programme) working with onshore HR Advisory team, HR Business Partner, HR Consultants and Specialist teams where required.
  • Support the Change journey for People managers around a broad range of HR Processes. Give support and encourage customer adoption of HR Systems and tools.
  • Support understanding of how HR products and services are received to continuously improve the overall workforce experience by using case and knowledge management tools to identify trends in the questions and challenges colleagues have.
  • Identify improvements to make HR services and products (and the supporting policies and processes) even better for the workforce based on data from case and knowledge management tools.
Qualifications
Requirements
  • 3+ years Human Resources experience gained from one or more of HR Contact Centre, HR Generalist, Employee Relations, Performance & Reward and/or Learning & Talent Development.
  • Must be proficient in verbal and written English. Cantonese proficiency is preferable but not a must.
  • Must be customer focused and have the ability to thrive in a remote team environment seeking feedback and open to development.
  • Accurate and detail conscious, able to quickly spot errors in data and gaps in information, confidently seeking clarification and explanation.
  • Self-starter with a 'can-do', customer focused approach who can learn quickly from experience.
  • An understanding of the business environment (within HSBC and/or the industry) to ensure that advice & guidance aligns with business aims & goals.
  • Peoplesoft and/or SAP experience preferred.

You'll achieve more when you join HSBC.
HSBC is an equal opportunity employer committed to building a culture where all employees are valued, respected and opinions count. We take pride in providing a workplace that fosters continuous professional development, flexible working and, opportunities to grow within an inclusive and diverse environment. We encourage applications from all suitably qualified persons irrespective of, but not limited to, their gender or genetic information, sexual orientation, ethnicity, religion, social status, medical care leave requirements, political affiliation, people with disabilities, color, national origin, veteran status, etc., We consider all applications based on merit and suitability to the role.'
Personal data held by the Bank relating to employment applications will be used in accordance with our Privacy Statement, which is available on our website.

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