Job Description
Description & Requirements
产教家是lululemon最为色，们产教家社区真诚地分享们文化牌
工作内容
产教家顾义，就是进行产教产教家主责是高效地客人宣介，让客人了解们产料特版型功能，以们文化们所属社区们目是让客人在离开们门店时能学到一些东西，而是购买一些东西通过客人宣介，们让客人有能力们供事实为自己出决定这顾客购物时猜想，从而出就是这里效果客人验完，顾客会带所学知识，代表 lululemon去他人宣介真诚信对是供出色客人验关，将自身对 lululemon 产验转述给客人
产教家日常
产教客人验：
- 通过客人亲身验，真实讲述产使情况，在产文化社区等方为客人供凡产教客人验
- 产教：宣产特优料特性使方法推洗护指
- 文化宣介：展示公内部文化，包括：有趣度尊授励激情与其他工动，以店内对活方讨论（伽身康趣）
- 社区宣介：确客人留店内社区公，了解关于伽身相关社区讯信们是社区所有热汗活动中心
零区责：
- 在零区让客人验到热情趣
- 接/从到存，包括：开箱清视需贴签折按尺分类在门店 floor 区好，将多余存在房
- 助门店准备工作，包括：按颜色尺寸数补充装款其他商；折按尺分类视需进行商推
- 视需回询
- 确工作区存补充
- 确将更衣室物按尺寸签回区域
- 好裤剪准备事宜，包括别固定，完必（顾客/门店剪），知完时间
- 安/或货（按需）到其他地/或
- 完分晚间清工作
- 利 POS 系统，付款退货，礼
- 准备衣事宜，以便顾客次日货
- 需开箱盘箱 10-30 磅
- 门店或副指示执行/完其他必或项目责任务
必须具备能力
- 对伽/或所其他身康或动活动热爱知识与们希望能够门店团队一与门店内外身活动
- 积热情好真诚
- 具有团队精神，能独立工作
- 负责
- 有远，关注问题解决办法
- 良好头书沟通技巧
- 良好客人动织时间管能力
- 能够并接供馈
- 较强问题解决决策能力
们对期望
- 大以上学历，商场零或相关业学士学优先考
- 基础知识
Educator is truly the most important role in lululemon, and we rely on our educators to authentically share our culture and brand with their community.
About the role
Educators at lululemon athletica do just that! They educate! Their main role is to effectively educate our guests on the fabrics, features, fit and function of our product, our culture, and the communities we belong to. Our goal is to have guests leave our stores having learned something, rather than having purchased something. By educating guests we empower them to make decisions for themselves based on the facts that we offer them. The guesswork is taken out of shopping for customers, and a Wow! It's You! guest experience is created, leaving customers with the knowledge to educate others on behalf of lululemon athletica. Authentic conversations are key to delivering the ultimate guest experience by relaying your experiences with lululemon products to the guest.
A Day in the Life
Education and Guest Experience:
- Provides guests with world-class education and guest experience in the areas of product, culture, and community by speaking authentically about product use through their own experiences
- Product Education: communicates special features, benefits, fabric properties, usage, and best care instructions
- Culture Education: demonstrates, the culture held within the company, including: attitude of fun, respect, support, empowerment, encouragement, passion, interaction with other staff, and in-store discussion of lifestyle (i.e. yoga, fitness, health and fun)
- Community Education: ensures guest is aware of in-store community bulletin board - for information and resources regarding yoga and other health, fitness and related community information. We are the hub for all sweaty endeavors in our communities!
Floor Duties
- Creates excitement and FUN for our guests on the retail floor
- Receives/processes stock received from warehouse, involving unpacking, counting, tagging as required, folding, sizing and placing on the floor, with overflow stock in back room and stored areas
- Assists in preparing the store for the day including replenishing garment styles and other merchandise by color, , and quantity requirements folding, sizing, and merchandising as required
- Answers phone inquiries as required
- Ensures stock replenishment in work areas
- Ensures items from change rooms are returned to appropriate area - d and tagged
- Prepares pants for hemming including pinning, completing necessary documentation (customer/store hemming slip) and educating regarding timelines for completion
- Arranges for mail and/or delivery, as required, to other locations and/or warehouse
- Completes assigned clean up evening duty
- Utilizes the Point of Sale cash system, processes payments, refunds and exchanges and issues gift cards
- Prepares alterations for pick up the next day
- Unpacks boxes for inventory as required. Boxes can weigh 10 - 30 lbs
- Under the direction of the Store/Assistant Manager performs/completes other additional project, duties, and assignments as required and/or by request
Our Must Haves
- Passion, knowledge and involvement in yoga, and/or other fitness, health or sports activities required. We expect that you will be enrolled in participating in weekly fitness activities in and out of the store with the store team
- Upbeat, optimistic, passionate, friendly and authentic
- Excellent team player and ability to work independently
- Responsible and dependable
- Proactive and solution-oriented
- Excellent communication skills - verbal and written
- Extraordinary guest interaction, organizational and time management skills
- Ability and willingness to accept and provide feedback
- Strong problem solving and decision-making skills
Our Desirables
- College and above education. Bachelor's degree in business, marketing, retail, or related field will be preferred
- General computer knowledge
Job Details
About Lululemon
Only those applicants under consideration will be contacted. Please accept our utmost appreciation for your interest. lululemon is an Equal Employment Opportunity employer. Employment decisions are based on merit and business needs, and not on race, color, creed, age, sex, gender, sexual orientation, national origin, religion, marital status, medical condition, physical or mental disability, military service, pregnancy, childbirth and related medical conditions or any other classification protected by federal, state or provincial and local laws and ordinances. Reasonable accommodation is available for qualified individuals with disabilities, upon request. This Equal Employment Opportunity policy applies to all practices relating to recruitment and hiring, compensation, benefits, discipline, transfer, termination and all other terms and conditions of employment. While management is primarily responsible for seeing that lululemon equal employment opportunity policies are implemented, you share in the responsibility for assuring that, by your personal actions, the policies are effective. lululemon is committed to providing reasonable accommodation to applicants with disabilities. If you would like someone from our team to contact you for individualized support, email us at accommodations@lululemon.com . In your email, please include the position title, the location of the position and the nature of your request.
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