Logistics System Support Specialist

Logistics System Support Specialist

Beijing China
3-6 years
Not Specified

Job Description

We are looking for one passionate candidate who can join us and utilize the powerful technology systems to adapt to business requirements and improve customer experience, the major focus of the candidate would be:
· Manage transportation resources in Amazon logistics systems following strict configuration change processes.
· Coordinate the interaction between transportation business and local/global tech teams.
· Streamline the process of system changes and document & optimize the internal working process.
· Manage team internal projects such as process optimization,customer experience improvement and business partner training.
· Troubleshoot system issues reported by business and respond to questions from various teams.
· Consolidate the data from multiple data sources to generate weekly metrics, forecasting and daily reports to support business.
· Bachelor degree or above in computer science or related fields;
· 3+ years experience in system maintenance or technical support roles is required. Experience in transportation industry is a plus;
· Fluency in English (writing, listening and speaking) is required;
· Good communication skills,able to communicate with diverse audiences with confidence, clarity, and right focus;
· Strong logical thinking, analytical and problem solving skill;
· Good teamwork mentality to build trustworthy and supportive working relationship;
· Ability to learn quickly and work under high pressure in a fast-paced environment.
· Proficient user of MS Excel and SQL.Skills on VBA or other programming languages will be a plus;
· Concept of Database, Web application, and Service oriented;
· Experience in project management

Job Details

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