IT Support Analyst

IT Support Analyst

Grey Anderson Limited
Hong Kong
1-5 years
Not Specified

Job Description

Responsibilities:
  • Provide internal L1 technical support for internal/external stakeholders
  • Provide administrative support to office automation systems such as patching system, email system, networked file systems and etc.
  • Responsible for deployment, configuration, setup, patching, operational support as well as troubleshooting
  • Configure software for access to email, web, and other supported services
  • Troubleshoot problems with hardware and software

Requirements:
1- 5 years relevant IT support/help desk experience in a similar role
Excellent customer service and communication skills and a client-focused approach to IT service delivery
Fluent in Cantonese and English is a must
Solid understanding and experience supporting MacOS and Apple devices
Excellent written skills including attention to detail and the ability to ‘translate’ complex documents into everyday language

Grey Anderson is a specialist recruitment consultancy dedicated in Information Technology, Sales & Marketing and General Management. We provide the highest level of professional service to meet your recruitment needs and to achieve your business goal in the ever-changing business environment.


At Grey Anderson, we strive to exceed your expectations at all times with our strong network and expertise in the industries. Whether you are looking for a permanent or contract position, we will always be able to identify the best-suited candidate to add to the success of your business. Our recruitment services cover industries including Information Technology, Telecommunication, Luxury Goods, Consumer Products, FMCG, Media, Supply Chain, Healthcare, Tourism, Property, Financial Services, Professional Services, Consultancy as well as Utilities spreading over across Asia Pacific.
We appreciate not only the business with you, but also the business that you are running. We value not only the long-term partnership with you, but also your relationship with your people. We believe not only in placing the best and brightest talent, but also the opportunities they bring to help you achieve your goals and succeed in the market.

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Functions : IT

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Skills/Roles I hire for: IT, HK, Sales

level Hiring For: Mid Level

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