IT Service Desk

IT Service Desk

Kelly Services Hong Kong Ltd
Hong Kong
3 - 6 Years
Not Specified

Job Description

Job Description :
Our client is specializing in e-commerce and technology. Selected candidate will be supporting international business and users, providing IT services and regional projects.

  • Provide 2ndlevel IT support via telephone, ticket system, emails and instant chat messaging tool
  • Use remote administration tools to troubleshoot desktops and laptops issues
  • Supporting Microsoft Office, Exchange, VPN, SharePoint, and User Client Hardware, Mobile devices, user accounts and permissions
  • Update IT policies, procedure, and documentation relevant to project or operation
  • Manage IT inventory is up to date and accurate in system

  • Higher Diploma in Computer Science or IT
  • 3 years of desk side work experience in large enterprise companies
  • Familiar with Mac and Window OS system
  • Good telephone manner, mature and independent
  • Good spoken in Mandarin, English and Cantonese

To apply for this position, please send your full résumé to contract in word format indicating the reference number and title.If you are not contacted by our consultants within 2 weeks, please consider your application unsuccessful. All applications will be treated in strict confidence, and used for recruitment purposes only in accordance with Kelly Services Hong Kong Limited’s Privacy Notice.

Kelly Services Hong Kong Ltd

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