Infrastructure Support Manager

Infrastructure Support Manager

Robert Half Hong Kong Limited
Hong Kong
3 - 6 Years
Not Specified

Job Description


The Company
An international bank is looking for a competent IT candidate covering user and infrastructure support.
Responsibilities:

  • Provide L2-3 support, and provide technical expertise support to L1 helpdesk team
  • Be responsible for IT infrastructure service covering network, voice, computer operations, end-user computing facilities, data storage and server administration. Ensure the ongoing operations, availability, and stability for infrastructure. Handle system and server administration
  • Support and installing applications and computer peripherals
  • Conduct remote troubleshooting when needed
  • Customize desktop applications to meet user needs

Requirements:
  • At least 3 years of IT support on infrastructure (server, network, VC system and data centers)
  • Windows 7, 8 & 10 Operating Systems & Desktop Administration, telecommunications (PBX and IP Phone)
  • Financial systems experience: Bloomberg / Thomas Reuters Eikon / FXT / IPC turret and etc.
  • Working knowledge of basic server administration support
  • Troubleshooting remote user access via VPN, Citrix receiver, VMware & RDP
  • Proficiency with clear and effective professional communication both written and verbal
  • Understanding of basic networking concepts and protocols (IP addressing/subnet masks, DHCP, DNS)
  • Windows Server 2008 / 2012, Active Directory, DNS, DHCP, GPO, GPP, DFS - Configuration and Management
  • Citrix Xenapp / XenDesktop / VMware View Administration
  • Virtualization Experience

Apply Today
To apply online (Word attachment only), please click the Apply button. Please note that only short-listed candidates will be contacted.

Robert Half Hong Kong Limited

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