度熱線中心代表 - 平日/週末兼

度熱線中心代表 - 平日/週末兼

Hong Kong Disneyland
Not Specified
Not Specified

Job Description



:
At the Hong Kong Disney Resort, Guests have the opportunity to experience not only our Magical Parks and Resort Hotels, but our service as well. That service begins with their very first phone call. Assisting Guests to create a magical experience just for them is the main role. :
  • Handle high volume of phone calls, which may be called for different purposes, from our Guest
  • Provide one-stop excellent Guest services promptly
  • Operate Resort Call Center systems and applications in an accurate and efficient manner
:
  • Ability to speak fluent Cantonese, English, and Putonghua
  • Ability to reflect a professional image while maintaining Guest privacy
  • Ability to perform in a fast-paced and sometimes stressful working environment
  • Good team player, self-initiative and strong sense of responsibility
:
  • Preferably with previous work experience in Hotel, customer services, or tourism industry
  • Preferably with tertiary education qualification from Hotel, Hospitality or Tourism Management courses
  • Preferably with computer skills and knowledge in Microsoft Office applications (Word, Excel, PowerPoint) and Chinese word processing
#LI-DNI :
SCHEDULE AVAILABILITY
Our Theme Park and Resort Hotels operate 365 days a year. Candidates will need to work shifts according to a roster that is determined by the Company, including shifts on Saturdays, Sundays and Public Holidays.

SUBMITTING YOUR APPLICATION
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Keyword:
hotelexp,hkdlaug,bazaarjob

關於 Hong Kong Disneyland Resort: 香港迪士尼樂園度致力為國年齡的賓客呈與別的迪士尼奇妙體驗。香港是全第五個設有迪士尼樂園的城市,其優美景致活力多元文化啟發幻想工程師創造出多個香港迪士尼樂園有的樂設施。 香港迪士尼樂園共有七個主題:包括探險世界幻想世界熊山谷美國鎮大街迷離莊園明日世界斗奇兵大本營。主題內設有主題樂設施娛樂表演互動體驗飲務商店舖食亭。此外,樂園天帶來巡表演夜間活動節目。而度內設有三間主題酒店,包括香港迪士尼樂園酒店迪士尼探索家度酒店迪士尼好塢酒店。 至今,樂園度已接待逾本地海外賓客,而據香港旅業統計顯示,打從2006年起樂園已是香港五大最旅客歡迎的景點之一。 關於 The Walt Disney Company: 特迪士尼公,以其附屬公隸屬機構,是頂尖多元化國際家庭娛樂媒體業,業務以下範疇:媒體網絡樂園度影城娛樂消費產與互動媒體。迪士尼在 1920 年代起步之,是一間通工作室,發展至今已為娛樂界的翹楚。迪士尼昂然堅守傳承,繼續為家庭中員創造世界一的故事體驗;其故事人物和體驗於世界地家傳戶曉。我們在 40 多個國家地營業務,僱員演人員攜手力,創造全和當地都愛的娛樂體驗。 這個隸屬於 Hongkong International Theme Parks Limited , 其所屬的業務部門是 Hong Kong Disneyland Resort 。

Job Source : hk.disneycareers.com

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