Head Host/Front Office Asst.Manager

Head Host/Front Office Asst.Manager

Destination Hotels
China
3-6 years
Not Specified

Job Description


Summary
To ensure the smooth and efficient running of the Front Office Department within the Rooms Division.
Handles guest enquiries in a courteous and efficient manner and reports guest complaints or problems to Front Office Manager for necessary action and assure follow up with guests.
Establishes a rapport with guests, maintaining good customer relationship.
Qualifications
University and above.
Energetic.
Possess initiative and willing to take on extra responsibilities when required.
Minimum 3 years related working experience in hotel industry.

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