Fulfillment Professional

Fulfillment Professional

IBM Internet Security Systems
Not Specified
1 - 1000000 HKD

Job Description


Introduction
Take your career to the next level as a Fulfillment Professional with IBM. By nurturing relationships, taking ownership of problem resolution, managing transaction requirements, and applying effective research, you will guarantee our client satisfaction and sales productivity.Our clients are our future, and your successful support is what brings IBM to the next level.
Your Role and Responsibilities
This job role covers activities such as contract audit and registration, order, backlog management, inventory updates, billing, basic contract/agreement preparation, hourly service invoicing, gatekeeper, customer master record, business partner fee payment processes, routing points and end-to end transactions. People in this role are responsible to maintain client relationships by supporting the fulfillment process, taking ownership of problem resolution in this process, accurately handling processing/transaction requirements, applying effective research techniques, and promoting client satisfaction and sales productivity. Execute defined fulfillment processes, in line with business controls and meet business objectives. Activities may also include functioning as an integration point to align ISC and brand strategies, and Order to Cash Integration, interfacing with each brand/business unit.
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Required Technical and Professional Expertise
Bachelor's Degree or above
Language: Fluent in English or Japanese or Korean
Preferred Technical and Professional Expertise
IBM HW or SWG fulfillment background will be an advantage

Job Details

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About Business Unit About IBM IBM's greatest invention is the IBMer. We believe that through the application of intelligence, reason and science, we can improve business, society and the human condition, bringing the power of an open hybrid cloud and AI strategy to life for our clients and partners around the world.Restlessly reinventing since 1911, we are not only one of the largest corporate organizations in the world, we're also one of the biggest technology and consulting employers, with many of the Fortune 50 companies relying on the IBM Cloud to run their business. At IBM, we pride ourselves on being an early adopter of artificial intelligence, quantum computing and blockchain. Now it's time for you to join us on our journey to being a responsible technology innovator and a force for good in the world. Being You @ IBM IBM is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, pregnancy, disability, age, veteran status, or other characteristics. IBM is also committed to compliance with all fair employment practices regarding citizenship and immigration status.

Job Source : careers.ibm.com

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