Field Service Engineer, BEA

Field Service Engineer, BEA

Thermo Fisher Scientific
Not Specified
Not Specified

Job Description

Job Description :
Provide post sales customer support services such as installation, preventative maintenance, customer training, repair, on-line support or technical consultation as required to ensure customer purchased Thermo products meet Thermo performance and operation standards and customer expectation thus achieve or improve customer loyalty to Thermo Scientific.
General Analytical Instrument / Spectroscopy product knowledge. Elemental analysis, OES/XRF experiences a definite asset. Successfully manages subjective decision-making. College degree or equivalent service or business experience.
Clear, concise verbal communication. Clear, concise written communication. Logical thinking and diagnostic complex problems. Effective time utilization. Flexibility and creativity. Effective interpersonal communicator. Effective 'listener'. Customer focus.
Positive image and mental outlook. Goal oriented. High level of integrity/credibility. Willingness to accept constructive criticism/suggestions. Open to positive change. Willingness to travel. Handles pressure/disappointment professionally.

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