Export Ops Assoc.- Brokerage

Export Ops Assoc.- Brokerage

1-3 years
Not Specified

Job Description

Job summary
Key Responsibilities:
. Key in the information in system. Make sure the information in system is correct and align with requirement.
. Follow the SOP and requirement to check the material and contact seller to clarify unclear information.
. Escalate the issue and problem timely. Focusing on process improvement that would provide the best possible seller/customer experience.
. Manage daily, weekly or monthly business reporting as required.
. Additional duties assigned by leadership as business related services and products continue to expand.
. Associates Degree or Equivalent
. Excellent written and oral communication skills in Mandarin and English
. Proficient in Microsoft Office products (Excel and Word)
. Excellent data accuracy skills, eye for detail, and commitment to meet deadlines
. 1-3 years of experience in brokerage, logistics or freight forwarding fields
. Bachelors Degree
. Customer service experience with a multinational logistics related company
. Direct experience with United States import brokerage requirements and documentation
. Experience with data analysis in Microsoft Excel
. Global perspective and solid understanding of business objectives

Job Details

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