Executive Deskside Support

Executive Deskside Support

Tata Consultancy Services
Hong Kong
7 - 10 Years
Not Specified

Job Description

Must Have

  • Experience demonstrating proficiency supporting Executive meetings including Board of Director meeting support.
  • Experience installing, troubleshooting and supporting laptops, PCs, Audio Visual, peripherals and business critical applications for Executives in large, multi-location, corporate environments via phone, remote control and desk side visits.
  • Must have experience in Corporate environment supporting Windows 10
  • Experience demonstrating proficiency supporting Apple OSX, MS Outlook/Exchange, MS Office 2016, Office 365, Microsoft Skype for Business, and Microsoft One Drive for Business
Good to have
  • Demonstrate proficiency creating knowledgebase articles from ticket data and end user support interactions.
  • Demonstrate proficiency maintaining and update user’s PC asset information through the implementation of critical device management policies.
  • Demonstrate proficiency working independently, with minimal guidance.

Tata Consultancy Services is an IT services, consulting and business solutions organisation that delivers real results to global business, ensuring a level of certainty no other firm can match. TCS offers a consulting-led, integrated portfolio of IT, BPS, infrastructure, engineering and assurance services. This is delivered through its unique Global Network Delivery Model™, recognised as the benchmark of excellence in software development. A part of the Tata group, India’s largest industrial conglomerate, TCS has over 378,000 of the world’s best-trained consultants in 45 countries. The company generated consolidated revenues of US $16.5 billion for year ended March 31, 2016 and is listed on the BSE (formerly Bombay Stock Exchange) and the NSE (National Stock Exchange) in India. For more information, visit us at www.tcs.com.

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Industries : IT/Computers - Hardware, IT/Computers - Software

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level Hiring For: Junior Level, Mid Level, High Level, Top Management

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