Engineering Team Leader -

Engineering Team Leader -

Hyatt
China
Not Specified
Not Specified

Job Description


Summary :
 对客务Customer Service§始终供礼貌专业的务。Provides a courteous and professional service at all times. §以礼貌,高效的方处所有客人和内部客人的投诉或询问,并且跟进确问题圆满解决。Handles guest and employee enquiries in a courteous and efficient manner, reporting complaints or problems if no immediate solution can be found, whilst providing a prompt follow-up.§维客人与事间良好的工作关系。Maintains positive guest and colleague interactions with good working relationships.财务Financial§导下属工作以确务标准与悦酒店所规定的标准和规范以凯悦国际区域手册相一致。Directs subordinates to ensure productivity meets standards given in accordance with Hyatt Design Standards and Criteria and the Hyatt International Divisional Operations Manual.§注高技术务水平,工作效和费用支出谨慎管并控制在的范畴内,确所有设备都能高效使用行。Focus attention on improving productivity levels and the need to prudently manage utility/payroll costs within acceptable guidelines ensuring optimum deployment and energy efficiency of all equipment.§将新技术与设备结在一起,断高自身技术水平,时将新技术应用在现有的工作系统中。Ensure new technology and equipment are embraced, improving productivity whilst taking work out of the system.

Operational§维修,养和工程设备作工作与部门求相一致。Execute the Repair, Maintenance and Engineering Operations according to the departmental standards.§的使用和维护所有电气工具设施。Properly handles and maintains all power tools.§按照部门管求,对其他商务人员或技术员予以支。Assists other tradespersons or technicians when requested by Departmental Management.§潜在险的生,从并守酒店制定安全规定求,从当地法律和法规。Avoids unsightly hazards, obtains and complies with hotel safety requirements,and complies with all local regulations and codes.§确所有工作区域干净整,在进行维护维修的时候好周边护工作。Ensures cleanliness of all work areas and protects the surroundings when executing duties.§维修养工作以工程达到客户的期望。Performs repairs and maintenance works and engineering operations to meet customers’ expectations.§确管辖区内能耗以实时测,仪表正常使用。Ensure energy conservation measures are in place.§确消防安全系统作正常。Ensure fire, life and safety systems are operational.§确到自身与维修技术员工的有效沟通,就工作执行的情况时馈,并出自己的,以高工作程的方法。Ensures a strong communication link is maintained between the Maintenance programmers and yourself, providing feedback and comments on work performance, ways to improve procedures etc.§就部门自身内部矛盾执行力度足预等因素,所造的所有问题事件冲,领应确部门内部团结,并肩解决。Ensures that Departmental Management is kept abreast of all problems, occurrences and challenges that my cause interference, lack of performance, unsightly activities etc.§到等紧急逃生的情况,执行紧急散程。比如加警报警救工作。Performs emergency procedures relating to fire, life and safety; e.g., such as attending to fire alarms, lift rescue.§确时完工作和预防性维护任务。Ensure timely completion of work orders and preventive maintenance tasks.§确供高效的务并收集客人相关的馈。Ensure effective service recovery pertaining to guests’ feedback.
人事
Personnel    §支执行以人为本,展示并加强凯悦的价值和文化。Supports the implementation of The People Philosophy, demonstrating and reinforcing Hyatt’s Values and Culture Characteristics.
其他责
OtherDuties§熟知关于员工行业关系的法律法规。Is knowledgeable in statutory legislation in employee and industrial relations.§在任何时间表现负责的管和行为,并以积的形象代表酒店的管团队和国际凯悦。Exercises responsible management and behaviour at all times and positively representing the hotel management team and Hyatt International.§高标准的个人形象和仪容仪表。Ensures high standards of personal presentation and grooming.§根酒店,行业和公的指引,对工程部能的改出应。Responds to changes in the Engineering function as dictated by the industry, company and hotel.§熟悉并严格守员工手册中的规章制度,以和酒店政策相关的消防生康和安全的制度。Reads the hotel's Employee Handbook and have an understanding of and adhere to the hotel's rules and regulations and in particular, the policies and procedures relating to fire, hygiene, health and safety.§必须带领员工高效率的完部门指定的工作,始终贯彻执行部门工作安全的规定,守部门制定的规章制度。Lead the staffs finish department works and work efficiently, always remember work safety regulations, and complies with department rules and regulations.§根安排加酒店部门的培训和会议。Attends training sessions and meetings as and when required.§完指定工作任务,承担责任。Carries out any other reasonable duties and responsibilities as assigned.§从部门的工作安排,工作上互相,互帮互学,相互尊,和共处,努力达部门的务目标。
All staffs are subject to the reasonable department work arrangements, and work in coordination, help and learn from each other, mutual respect and harmonious coexistence, efforts to achieve department goals. 

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