Engagement Manager

Engagement Manager

Tata Consultancy Services
Hong Kong
4-9 years
Not Specified

Job Description

Responsibilities
  • Lead business and technology transformation across customer organization
  • Bring in the global expertise in Travel & Hospitality area and Fasttrack digital technologies adoption
  • Manage and enhance the customer relationships with vision for long term growth and partnership
  • Manages customer expectations and ensures delivery of customer requests and requirements in a timely manner and to the customer satisfaction
  • Ensures compliance with company/customer policies and follows ethical standards
  • Manage the close communication between customer and TCS teams at all times and ensure highest level of collaboration
  • Coordinate with TCS delivery teams to ensure timely delivery, accurate and periodic status reporting
  • Identify opportunities at customer locations and coordinate with TCS solution teams to propose suitable solutions to meet their business and technical aspirations
Technical Skills Must Have
  • Experience with Travel and Hospitality solutions, Cloud based solution architecture, Java/J2EE, Microservices, API, Enterprise Solution Architecture, Airport Operations
Technical Skills Good to Have
Travel & Hospitality industry trends, sustainability measures

Job Details

Tata Consultancy Services is an IT services, consulting and business solutions organisation that delivers real results to global business, ensuring a level of certainty no other firm can match. TCS offers a consulting-led, integrated portfolio of IT, BPS, infrastructure, engineering and assurance services. This is delivered through its unique Global Network Delivery Model™, recognised as the benchmark of excellence in software development. A part of the Tata group, India’s largest industrial conglomerate, TCS has over 378,000 of the world’s best-trained consultants in 45 countries. The company generated consolidated revenues of US $16.5 billion for year ended March 31, 2016 and is listed on the BSE (formerly Bombay Stock Exchange) and the NSE (National Stock Exchange) in India. For more information, visit us at www.tcs.com.

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