Distribution Risk Champion (Senior Manager level)

Distribution Risk Champion (Senior Manager level)

Manulife (International) Limited - Selen Chan
7-10 years
Not Specified

Job Description


Are you looking for a supportive, collaborative workplace with great teams and inspiring leaders You've come to the right place. We're looking for ambitious people who share our values and want to make every day better for people around the world. If this sounds like you, and the career below sounds exciting, we'd like to hear from you.
Job Description
The Opportunity
Manulife Financial Corporation is a leading international financial services group that helps people achieve their dreams and aspirations by putting customers needs first and providing right advice and solutions. We provide financial advice, insurance as well as wealth and asset management solutions for individuals, groups and institutions. In Asia, the markets we operate in with a Life Insurance business include Cambodia, China, Hong Kong SAR, Indonesia, Japan, Malaysia, Philippines, Singapore, Vietnam and Myanmar.
The Distribution Risk Champion ('DRC') will report to the Chief Distribution Officer and will support the development, implementation and monitoring of sales quality controls in the sales distribution channels for the Life insurance business in the market. The objective is to ensure that the key distribution related risks are properly identified, assessed and managed.
This role will be primarily responsible in the monitoring and mitigation of the distribution risks across the local business units. Working closely with the business unit risk management, compliance and distribution teams, the DRC will ensure adherence to the company's risk management requirements, nurture a culture of risk management and enhance the business quality.
What motivates you

  • You obsess about customers, listen, engage and act for their benefit

  • You think big, with curiosity to discover ways to use your agile mindset and enable business outcomes

  • You thrive in teams, and enjoy getting things done together

  • You take ownership and build solutions, focusing on what matters

  • You do what is right, work with integrity and speak up

  • You share your humanity, helping us build a diverse and inclusive work environment for everyone

We are looking for someone with:

  • CPA, CFA, MBA designation preferred, along with insurance industry experience.

  • At least 7 to 10 years of experience in Life insurance distribution function is required

  • Experience in an audit, SOX compliance or operational risk controls environment will be favorable

  • Good working knowledge of operations within a financial services organization, and the ability to navigate company risk policies and standards

  • Strong interpersonal skills, including the ability to influence management at various levels of the organization.

  • Strong organization and project management skills. Excellent customer focus and a commitment to quality while still meeting deadlines.

  • Ability to effectively communicate ideas and recommendations orally and in writing, while considering the viewpoint of others.

  • Sees the big picture, but also pays attention to details.

  • Results oriented, with the ability to manage competing priorities and projects.

  • Strong problem-solving and analytical skills.

  • Leadership skills in achieving department, project, and individual objectives.

On the job you will:

  • Evaluate current risks and identify emerging risks facing the business, and ensure that controls are properly focused

  • Drive a reduction in distribution risk, both in terms of total risk (value) and per capita (# of incidents)

  • Maintain a risk register for key distribution risks, mitigation plans and progress to closure. Establish a governance process for escalation of material risks

  • Reporting of the distribution risks and action plans on a monthly basis

  • Respond to Audit and Compliance findings and assist in the development of remediation plans

  • Collaborate with Risk Management and Compliance teams to identify and share best practices with respect to risk management & controls

  • Maintain a high level of responsiveness to Risk Management and Audit Services, ensuring adherence to internal and external requirements and standards

  • Work with the risk management team to drive the continuous improvement of the risk management framework, methodology, tools, and reporting (specific to agency/distribution risks)

Our commitment to you:

  • Our mission to be a part of making Decisions Easier and Lives Better

  • A leadership team dedicated to your growth and success

  • A bold ambition and set of goals to be a leader in driving transformation in our industry

  • Our best. Every day.

Learn more about opportunities with us at www.manulife.com/en/careers/why-join-us.html
Every career at Manulife/John Hancock provides the opportunity to learn new skills and move your career forward. Ready to make an impact somewhere What are you waiting for Apply today.
About John Hancock and Manulife
John Hancock is a unit of Manulife Financial Corporation, a leading international financial services group that helps people make their decisions easier and lives better. We operate primarily as John Hancock in the United States, and Manulife globally, including Canada, Asia and Europe. We provide financial advice, insurance and wealth and asset management solutions for individuals, groups and institutions. Assets under management and administration by Manulife and its subsidiaries were CAD$1.3 trillion (US$1.1 trillion) as of June 30, 2021. Manulife Financial Corporation trades as MFC on the TSX, NYSE, and PSE, and under 945 on the SEHK. Manulife can be found at manulife.com (https://www.manulife.com/).
One of the largest life insurers in the United States, John Hancock supports more than 10 million Americans with a broad range of financial products, including johnhancock.com (https://www.johnhancock.com/index.html).
Manulife is an Equal Opportunity Employer
At Manulife/JohnHancock, we embrace our diversity. We strive to attract,developandretaina workforce that is as diverse as the customers we serve and to foster an inclusive work environment that embraces the strength of cultures and individuals. We are committed to fair recruitment, retention,advancement and compensation, and we administer all of our practices and programs without discrimination on the basis of race, ancestry, place of origin,colour, ethnic origin, citizenship, religion or religious beliefs, creed, sex (including pregnancy and pregnancy-related conditions), sexual orientation, genetic characteristics, veteran status, gender identity, gender expression, age, marital status, family status, disability, or any other ground protected by applicable law.
It is our priority to remove barriers toprovideequal access to employment. A Human Resources representative will work with applicants who request a reasonable accommodation during the application process.All information shared during the accommodation request process will be stored and used in a manner that is consistent withapplicable laws and Manulife/John Hancock policies.To request a reasonable accommodation in the application process, contact [Confidential Information] (mailto:[Confidential Information]).

This is a values-led organization where people bring their passions, ambitions, and the full scope of their life experience to work. This makes for a stronger community, culture, and business. Individually and collectively, we are harnessing our potential, and exploring new opportunities we'd never imagined.We're consistently recognized as a top employer. We offer work that challenges and makes a difference within a flexible and supportive environment, so you can help make decisions easier and lives better for our customers.Recent Awards include:Forbes 2020 World's Best EmployersGreater Toronto's Top Employers 2020Canada's Top Employers for Young People 2020Canada's Best Diversity Employers 2020For Manulife/John Hancock's most recent jobs sent directly to your inbox, please create an account/ sign in and click on ‘Job Alerts' in the top right corner of the page to sign up.

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