DIGITAL WORKSPACE LEAD

DIGITAL WORKSPACE LEAD

Grey Anderson Limited
Hong Kong
5-8 years
Not Specified

Job Description


Job Description :
Responsibilities:
  • Responsible to drive enterprise and end user computing solutions and projects across APAC working with external vendors involving with POS technologies, cloud management, and device security
  • Provide subject matter expertise when collaborating on cross platform projects with teams responsible for Windows 10, Apple and MAC globally
  • Expertise in Xstore POS systems and relevant knowledge in CRM
  • Endpoint management through Workspace One in configuration, testing and maintenance of endpoint operating systems through provisioning packages, software/applications packaging, updates and hotfixes.
  • Design, plan, implement and support patch management and software distribution services
  • Provide administration of back-end infrastructure services with focus on PC imaging and security
  • Lead cloud service deliveries in Azure, Aliyun and Alicloud
  • Maintain and deliver high quality of operations and services in the APAC region
  • An incident escalation point to operations team as well as provide guideline and consultation in the hand-over stage
  • Track project and operation costs as well as budgetary forecast
Requirements:
  • Bachelor’s degree holder or above in information technology, telecommunication or related discipline
  • Minimum 5 years experience in POS and workspace domains
  • Experience in project coordination & cross IT infrastructure function MCSE, MCP, PMP, Prince2, ITIL or any relevant professional certifications
  • Project management exposure and excellent communication is strongly favorable.
  • Substantial knowledge of IT support and operations
  • Comfortable working in a global and multi-cultural environment
  • Good command of spoken and written English and Chinese

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