Data Centre Operations Engineer $50K plus (Investment Bank)

Data Centre Operations Engineer $50K plus (Investment Bank)

Optimum Solutions (Singapore) Pte Ltd
Hong Kong
5-10 years
45000 - 50000 HKD

Job Description

Our Global Technology Infrastructure group is a team of innovators who love technology as much as you do. Together, you’ll use a disciplined, innovative and a business focused approach to develop a wide variety of high-quality products and solutions. You’ll work in a stable, resilient and secure operating environment where you—and the products you deliver—will thrive.
Your mission is to support the day-to-day technology operations of mission critical data centers.
The purpose of this role is to maintain operational stability and handle customer requests while working on shifts to support the operation. You will be responsible for installing and configuring enterprise class technology hardware, troubleshooting hardware and network issues, maintain change control process in the data center, and support 3rd party vendor activities. Working with team members on a rotating shift basis with on-call responsibilities.
This role requires a wide variety of strengths and capabilities, including:
- Thinks creatively to deliver solutions through continuous improvement
- Ability to identify problems and clearly communicate strategic solutions to client
- Working knowledge of Incident Management, technical problem resolution and operations systems
- Strong initiative and desire to learn
- Able to effectively collaborate with team members and clients to achieve common goals
- Efficiently problem solve issues in a complex environment
- A mindset that challenges rather than simply understands and accepts
- Experience in structured cabling, cable management and testing tools
- Experience in physical rack and stack of servers and network devices
- Working knowledge of a physical IT infrastructure (server, networking, storage)
- Experience with ITIL control processes
- Experience supporting enterprise-class hardware deployments
- Understanding of network concepts (switching, routing, perimeter security)
- Familiarity with infrastructure applications (DNS, Active Directory)
- Understanding of data center concepts (Space, Power, Cooling), media management (Tape, Hard Drives)
- Understanding of Physical Security controls & Visitor Entry Processing in the Data Center
- Willingness for occasional travel between sites within the metro area

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