Concierge Manager

Concierge Manager

Hyatt
China Hong Kong
2-5 years
Not Specified

Job Description


Summary :
You will be responsible to contribute to the smooth and efficient running of the Concierge within the Rooms Division.
To ensure that Concierge activities are aligned with the respective Corporate Strategy, and that the Hotel Actions and all company minimum brand standards have been implemented where appropriate.
Work closely with other management personnel in a supportive and flexible manner, focusing on the overall success of the hotel and the satisfaction of hotel guests.
Qualifications :
     ·Diploma/Qualification in Hospitality or Tourism Management.
·Well developed Communication and Customer Relations Skills.
·Well developed Computer Skills particularly in the use of MS Office,
    email, Opera and basic systems interface.
·Good trainer, able to facilitate at all levels.
·  Minimum 2 years work experience as Concierge Manager or 4 years work
    experience as Assistant Manager - Concierge in an International hotel. ·Essential knowledge of Travel and Hotel industry.

About Hyatt

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