Computer Field Engineer (Break Fix)

Computer Field Engineer (Break Fix)

Unisys India Private Limited
Hong Kong
1-5 years
131390 - 144982 HKD

Job Description

We Believe in Better! We are a global information technology company that builds high-performance, security-centric solutions that can help change the world. Enhancing people’s lives through secure, reliable advanced technology is our vision. At Unisys, we believe in better! Here, you have the opportunity to learn new skills, apply your expertise, and solve complex problems with innovative technologies and solutions. You are part of a global diverse team that supports you, drives change, and delivers successful results consistently. Our associates are at the forefront of everything we do, driving our clients’ successes while giving back to communities and making a positive impact on enhancing the quality of life to help make this world a safer and more secure place to live and work. Our success is a direct result of the work of our people who live and breathe our Core Beliefs. Simply put, we believe in better lives.
Join us! Learn more about Unisys and our key solution offerings: Unisys, Stealth , CloudForte , Intelliserve

What success looks like in this role:
• Provide onsite support for Premier Support customers in Hong Kong
• Transformation Services calls, installing and servicing PCs, and PC peripherals and/or electronic equipment
• Takes service calls and performs incident specific activities as directed by Help Desk, Service Desk or script
• May perform routine installs, moves, adds and changes as part of a directed team, including:
Complex desktop and laptop break fix work
• Simple desktop printer fixes
• Builds and maintains relationships with existing and potential accounts.
You will be successful in this role if you have:
• Requires a Diploma in Computer Science or equivalent and a minimum of 6 months of hands-on experience with laptop and desktop break-fix
• Computer building background experience preferred.
• Specific Manufacturers certifications and/or training preferred. i.e. Lenovo, Microsoft
• Ability to resolve basic / non-complex problems

IT Solutions Company

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