Business Risk Manager

Business Risk Manager

Standard Chartered
Not Specified
Not Specified

Job Description

About Standard Chartered 
We are a leading international bank focused on helping people and companies prosper across Asia, Africa and the Middle East.  
To us, good performance is about much more than turning a profit.  It%26#39;s about showing how you embody our valued behaviours - do the right thing, better together and never settle - as well as our brand promise, Here for good. 
We%26#39;re committed to promoting equality in the workplace and creating an inclusive and flexible culture - one where everyone can realise their full potential and make a positive contribution to our organisation. This in turn helps us to provide better support to our broad client base.
The Role Responsibilities
The Taiwan Business Risk Management for Cash directs and oversees front to back operational, Cyber, CFCC, Fraud and Conduct risk for the Cash business within Transaction Banking (TB). Reporting to the Cash country Business Risk Management Head. The incumbent will focus on end to end Cash risk controls, reporting, governance and supervision. The primary requirements of the role will be to:

  • Act as the voice, eyes and ears of the Global Cash COO for all matters related to Risk for the country.

  • Oversee the effective execution of controls within the country, including identification of gaps and remediation of issues, elevating residual risk where appropriate.

  • Create and maintain complete, accurate and targeted metrics to allow the COO, the Global/Regional/Country Head of Business Risk Management for Cash and Business Head to constantly assess the control environment and residual risk profile.

Key Roles and Responsibilities:

  • Assist in the identification and escalation of thematic and horizon risks and the implementation of appropriate controls to mitigate those risks within the Country.  Be the %26lsquo;go-to%26rsquo; person for the business with regards to the escalation of all operational and other risk-related incidents/queries/events that arise within the Country.

  • Support Cash COO, Business and Operational Heads within the region and country in developing high levels of front to back risk awareness and ownership across the business.  This is for all risk types aligned to the Cash business. Provide structured guidance towards improving MCA ratings in the country and drive first line ownership of risk to ensure teams understand the key risks, how they manifest in our controls / processes and how the controls are implemented and managed.

  • Oversee the effective execution of controls within the country, including identification of gaps and remediation of issues, elevating residual risk where appropriate.

  • Identify opportunities to improve the effectiveness of the Cash Risk function within the country, including the proactive management of control-check hubbing, driving the ongoing ORF rollouts and the rationalization of existing checks for Cash as required.   Ensure continued country oversight and ownership of hubbed checks and processes.  Additionally, drive and support best practice and create                                                                                                efficiencies, including in the areas of EORP logging, data accuracy, standardisation and reduction of BORF packs, issue identification, etc.

  • Oversee the management of Risk Events in country, driving the right level of awareness, clarity and transparency with regards to the creation of Risk Events on EORP and the production of Root Cause Reports.  Tightly govern delivery of all remedial actions to plan.

  • Ensure that countries are governing services provided by offshore / GBS in line with SCB policy and in line with country specific requirements.

  • Comply with, and cascade, implementation and oversight of TB%26rsquo;s Conduct and Supervision agendas amongst Cash teams in the country, ensuring timely and effective delivery against both in line with TB and Cash Scorecard targets towards an enhanced culture of good Conduct.

  • Execute the front to back peer review process and prioritization for Cash in the country. Ensure and conduct the appropriate level of peer review, audit and risk event ripples to support development of best practice awareness, including, where appropriate.

  • Coordinate with key stakeholders including Group TB OR, Compliance, FCC, and Business centrally, regionally and in country to increase transparency and share key learnings and best practice.  In particular, work with Country Business Risk Management Head to represent the country in relevant Regional / Group risk forums and discussions.

  • Conduct regular dialogue with TB%26rsquo;s audit teams to better understand their focus and view of risk issues relevant to Cash. Work with Country Risk teams and TB/Cash Heads to avoid audit fails and improve results.

  • Provide inputs to the Group Cash Risk Head and the Cash NFRCs related to risk in the region, escalating issues, concerns or events as appropriate. Leverage NFRCs and other relevant risk committees to reinforce risk issues and awareness as relates to Cash in the country.

  • Own the rollout of relevant Group policies across Cash in the country.  Interact with policy and process owners, as well as relevant Business Risk Head(s) to ensure that what is finally agreed is fit for purpose, and practical to implement.

  • Oversee the general governance and adherence to DQ SLAs, EUC / ECN/ FTECN registration and management requirements, TPRM risks, Balance sheet signoff (if applicable), and escalation to country governance forums as required.

  • With the Country teams, challenge processes, procedures and policy where there is a more effective way of doing things.

People and Talent:

  • Lead through example and build the appropriate culture and values. Sets appropriate tone and expectations for the team and work in collaboration with risk and control partners.

  • Lead and support a change in mindset, building a culture of client centricity, agility, and accountability through standardised metrics and measurement.

  • Employ, engage and retail high quality people such that the team is skilled and experienced to deliver its obligations.  Ensure succession planning for critical roles.

  • Set and monitor job descriptions and objectives for direct reports and provide feedback and rewards in line with their performance against those objectives and responsibilities.

  • Review team structure and capacity plans in accordance with change in business structure and demand.

Regulatory %26amp; Business conduct

  • Take personal responsibility for embedding the highest standards of ethics, including regulatory and business conduct, across Standard Chartered Bank. This includes understanding and ensuring compliance with, in letter and spirit, all applicable laws, regulations, guidelines and the Group Code of Conduct.

  • Create a climate where risk issues are surfaced without fear and resolved as part of our culture.

  • Proactive in seeking regular assurance that the Country R%26amp;C team is performing to an acceptable risk and control standard as per the defined Enterprise Risk Management Framework.

  • Balance business performance delivery and cost management constraints with risk and control matters to ensure that they do not materially threaten the group%26rsquo;s ability to remain within risk appetite.

  • Embed the Group%26rsquo;s values and code of conduct. Develop a robust culture to ensure adherence with the highest standards of ethics, and compliance with relevant policies, processes and regulations among employees.

Key Stakeholders

  • Global / Regional Cash COO, TB Business Risk Management Head, Country Operations Heads, Country CEO%26rsquo;s, Regional / Cluster COO , Global Head of Cash technology, Regional Cash Head, Finance.

Other Responsibilities

  • Leverage the opportunity provided by Corporate Social Responsibility to enhance the Group%26rsquo;s internal and external reputation and indirectly influence the bottom line.

  • Promote the Group%26rsquo;s brand and Here for good with employees, clients and regulators.

  • Perform other responsibilities assigned under Group, Country, Business or Functional policies and procedures.

  • Maintain effective communication with key stakeholders, including regulators and staff.

Our Ideal Candidate

  • Academic or Professional Education/Qualifications; University educated

  • Licenses and Certifications/accreditations; none additional

  • Professional Memberships; relevant memberships to be agreed

  • Bank training; none additional

  • Languages; English

Apply now to join the Bank for those with big career ambitions. 
To view information on our benefits including our flexible working please visit our . We welcome conversations on flexible working.

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