Business Analyst

Business Analyst

AXA Group Operations Malaysia Sdn Bhd
Hong Kong
Not Specified
Not Specified

Job Description



  • Propose feasible business solutions and optimize solution delivery for business initiative/product implementation/project and/or operation production problem fixing independently

  • Provide independently business analysis service and/or process review to support business initiatives/project execution and/or operations production system related issues

  • Lead the collection functional %26amp; non-functional analysis and/or documenting business needs and requirements in a complex environment and/or small/medium scale projects

  • Liaise with end-users and IT delivery partners to facilitate alignment of understanding of requirements between business and IT

  • Conduct gap analysis and support IT feasibility study from business perspective

  • Engage in business solution design and apply operation knowledge to contribute alternative solutions.

  • Drive requirement gathering activities via interviews, workshops and meetings with stakeholders

  • Evaluate business solution options in terms of cost, timeline and quality (fit-for purpose)

  • Manage to execute user acceptance testing including test planning, execution and defect management

  • Prepare training materials and conduct training to end users

  • Act as solution advisor to business users in solving business process and coordinate with technical teams on system problems

  • Lead to coordinate with IT partners on solution delivery for simple enhancements

  • Over 1-2 years of experience in Insurance/Financial Services Industry, with a focus on business analysis and/or system analysis

  • Proven track record in specifying user requirements and managing User Acceptance Testing and Implementation Verification Tests

  • Previous project management / Agile experience will be an advantage

  • Strong interpersonal skills

  • Strong analytical and problem solving skills along with being organized, structured, assertive are required

  • Excellent verbal and written communication skill

  • Knowledge / working experience on JIRA will be an advantage

  • Degree qualified, preferably in Business, IT, Operations Management or related disciplines

  • English is must and Cantonese is preferred


Would you like to wake up every day driven and inspired by our noble mission and to work together as one global team to empower people to live a better life  Here at AXA we strive to lead the transformation of our industry. We are looking for talented individuals who come from varied backgrounds, think differently and want to be part of this exciting transformation by challenging the status quo so we can push AXA - a leading global brand and one of the most innovative companies in our industry - onto even greater things. In a fast-evolving world and with a presence in 64 countries, our 165,000 employees and exclusive distributors anticipate change to offer services and solutions tailored to the current and future needs of our 103 million customers.

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