Assistant Securities and Retail Margin Trading Services Manager.

Assistant Securities and Retail Margin Trading Services Manager.

Manpower
Hong Kong
3 - 6 Years
Not Specified

Job Description


Job Description :
Responsibilities

  • Handle securities and FX margin trading enquiries from premium customers
  • Provide excellent customer services and execute customer dealing orders promptly and accurately
  • Handle customer complaints and support daily operations to ensure all activities are in compliance with the requirements of the Bank and regulatory authorities
  • Propose and implement streamlining initiatives to improve operational efficiency
Requirements
  • Diploma or Degree Holder; Form Five or DSE Graduates with relevant working experience will also be considered
  • Passes in HKSI Paper 1, 7 and 8 an advantage
  • Minimum 3 years ofretail banking experience with knowledge of securities trading or FX margin trading operations
  • Good communication and interpersonal skills
  • Strong self-motivation, with the ability to work independently and under pressure
  • Proficiency in both English and Chinese, with fluency in Putonghua an advantage
  • High level of customer centricity mindset with dedication to deliver exceptional quality services for customers

About Manpower

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Functions : Customer Service/Call Centre/BPO

Industries : Advertising/PR/Events, Customer Service, Other

Skills/Roles I hire for: Call Centre

level Hiring For: Junior Level, Mid Level, High Level, Top Management

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