Assistant Manager, Operations Support

Assistant Manager, Operations Support

eTeam Workforce Pte Ltd
Hong Kong
5-8 years
Not Specified

Job Description

Job Description :
Your Role
  • Provide daily operation support to Lifeintermediary management activities
  • Manage and update the intermediary management governance framework for Operations support team
  • Identify and comply with the main principlesof legal and regulatory controlswhichare relevant togovernance standard work and business intermediary practices
  • Support the Life insurance distribution related activities and proactively communicate with business partners and internal stakeholders
  • Closely workwith the sales support and broker admin to resolve the customer issues and enquiries
  • Supportthe implementation ofoperation projects for Operations Service teams, collect project performance data and highlight variances against plans
  • Create and sustain a high performance culture within the team

Your Skills and Experience
  • Degree holder with minimum 5 years of relevant experience in operations / intermediary support in insurance industry
  • Experience in project management is preferable
  • Excellent communication and interpersonal skills
  • Strong analytical and problem-solving skills
  • Proficiency in Microsoft Applications, e.g. Words, Excel, PowerPoint, etc.
  • Good command of both written and spoken English and Chinese

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