Assistant Case Manager (banking, 1-year contract)

Assistant Case Manager (banking, 1-year contract)

Kelly Services Hong Kong Ltd
Hong Kong
3-6 years
30000 - 40000 HKD

Job Description

Job Description :
Our client is a large local bank that hiring a Assistant Manager for their Operation.
Principal Responsibilities
  • Foster long-lasting client relationship and ensure excellent quality of case management services
  • Facilitate frontline staff to collect sufficient information and documentation from clients and ensure policy application case submissions are complete and accurate
  • Ensure effective and efficient case management processes

  • University degree, preferably with LOMA qualification or equivalent
  • Minimumof 3 years’ relevant experience in life insurance industry
  • Strong service orientation, with good interpersonal and communication skills
  • Proficiency in both English and Chinese
  • Great sense of ownership and servicing mindset to ensure efficient and effective customer service processes

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