Job Description :
Analyst II - Sales Operations Shared Services Reporting to: Team Lead/Supervisor, Sales Operations, India This candidate is responsible for performing the activities/responsibilities under the Sales Operations Shared service in India supporting all the GEO's sales and sales operations stakeholders. Ideal candidate would be responsible for Opportunity management, case management & territory and region level reconciliation. This candidate would report to the Team Lead/Supervisor, Shared Services and perform the outlined responsibilities designated under the process he/she would support. The Sales Ops team is looking for detail oriented and analytical driven individuals. This role will expand to strategic working with Sales Operations team across GEOs. This is a multi-functional sales operations role. The ideal candidate may demonstrate experience/knowledge in CRM applications namely Fusion, SFDC etc. This includes, but not limited to, opportunity closure, generating quotes, partner management, territory management and data remediation efforts. Key Responsibilities: Forecast Pipeline and general Account Management for a specific territory Order Tracking, creation/ updates on the opportunity Account & Territory identification and assignment on the order Identify and map the right customer ID to an order Managing Salesforce.com - Forecast, Pipeline and general Account information Generating Sales Data Related Achievement Reports Support and successfully contribute to Ad Hoc projects and reporting requisites Working on cases and resolve queries based on various process workflows & logical thinking Manage and reassign opportunities on SFDC with Reconciliation of Revenue for respective territory Work on process improvements and standardization in conjunction with the functional leaders Collaborate and provide inputs on projects / UAT's as required E-mail / Meeting minutes translation from Japanese to English for renewals Required Skills & Experience: 4+ years of industry experience in Sales Operations Experience in Sales Operations or Business Operations will be an advantage MS - office skills. Ability to learn systems quickly with little or no guidance Should also possess intermediate to advanced levels of Excel skills with good capability in driving and implementing excel based solutions Should have the quote to order knowledge Basic SAP Webi reporting functionalities is an added advantage Exceptional verbal and written communication skills, organizational abilities, and proven attention to detail Passion for competition and the ability to maintain personable working relationships with all internal and external customers Ability to initiate process improvement plans and drive for change Demonstrated ability to work effectively with cross-departmental teams Must be highly motivated and flexible in order to work effectively in a fast-paced environment. Flexible to working in shifts and extended working hours per business requirements Educational Requirement: Bachelor's degree is a must Preferred Skills Knowledge and experience on one or more of the below applications: Oracle11i SFDC SAP MS Office (Intermediate) Category : Business Strategy and Operations Subcategory: Business Operations Analyst Experience: Entry Level Full Time/ Part Time: Full Time Posted Date: 2021-07-26 VMware Company Overview: At VMware, we believe that software has the power to unlock new opportunities for people and our planet. We look beyond the barriers of compromise to engineer new ways to make technologies work together seamlessly. Our cloud, mobility, and security software form a flexible, consistent digital foundation for securely delivering the apps, services and experiences that are transforming business innovation around the globe. At the core of what we do are our people who deeply value execution, passion, integrity, customers, and community. 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